HubSpot CRM

Streamline your entire business with a free CRM

4.4 116 Reviews
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Hubspot is a popular CRM software solution packed with customer service features for businesses of all sizes. The software unifies all the customer-centric services to a single platform, like marketing, sales, lead management, lead generation, and customer support service. This user-friendly CRM solution supports customization to adapt and scale software to market needs. The built-in analytic reports and dashboard give a complete overview of the company's CRM strategies and performance. The software offers the flexibility to subscribe to a single or a combination of its CRM modules. The pricing plan is segmented into three plans- starter, professional, and enterprise. The software offers a free trial.
HubSpot
2006
United States
3 Industries
1 Language

Screenshot & Video

1/2

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac
  • Linux

SUPPORT

  • Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Online Training

HubSpot CRM Core Features

CRM

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Security
  • Workflow Automation

Customer Service

  • Alerts/Notifications
  • Appointment Management
  • Help Desk
  • Live Chat
  • Response Templates

Lead Management

  • Campaign Management
  • Contact Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management

Lead Generation

  • Contact Database
  • Lead Capture
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management

Coaching

  • Appointment Scheduling
  • Billing & Invoicing
  • Client Management
  • Dashboard
  • Goal Setting/Tracking
  • Program Management
  • Progress Tracking

Business Management

  • Customer Management
  • Document Management
  • Marketing Management
  • Project Management
  • Reporting & Analytics
  • Sales Management
  • Scheduling
  • Workforce Management

Marketing Automation

  • Analytics/ROI Tracking
  • Campaign Management
  • Email Marketing
  • Landing Pages
  • Lead Management
  • Search Marketing
  • Segmentation and Targeting
  • Social Marketing

HubSpot CRM Pricing

Pricing Type

  • Free

Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based

HubSpot CRM Reviews

4.4 116 Reviews
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Kacper Ryniec

Happy and recommend it to everyone

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: Love the automated fetching of contacts data.

Cons: It's a bit too simple for some cases, but there's a bunch of nice integrators for other software.

Overall Experience: I'm happy with it, recommending to anyone looking for a CRM to start with.

Jeroen Lettinck

We love their planning and steps to achieve the goal

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

The process of capturing leads, tracking their activities and behavior, qualifying them, giving them constant attention to make them sales-ready, and then passing them on to the sales team. This process is more reliable and perfect to show an outstanding effect.

Jen Winson

On our experience we give them 8/10

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: It is really easy to use.

Cons: The search sometimes becomes a difficulty.

Best for Marketing Automation

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: Email campaigns are easier always with Hubspot.

Cons: Lack of features lacks behind.

Darshan bhalodiya

Sedulous experience using HubSpot

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

HubSpot is one of the fastest growing CRM programs and it allows for the creation of successful marketing leads. Backed by a number of venture capitalists, this software works for web and mobile devices and is seen as one of the premier names in marketing software.

Daniil Sokolov

Our 2+ years of experience

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: Good for small companies and free for basic needs.

Cons: Not suitable for For small business.

Natalia Molik

Simple yet Best

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

You have the facility of creating and customizing campaign performance and email performance reports. The software offers a simple drag and drop interface with intuitive functionality.

Good to go CRM

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: Free & Easy to contact leads via email integration.

Cons: Difficult to find support for the feature you don't understand.

Timothy Bramble

Satisfied by the service

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: Like the price point.

Cons: Tricky to integrate sometimes.

Anton Zhuk

Whidegroup experience with Hubspot

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

One of the things that I love about this tool is that I can add users from the main panel. This facilitates the process of organization and distribution of work.

Purpleno Inc

Love HubSpot

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

HubSpot is excellent for tiny businesses and startups because the free version of the customer relationship management software offers surprisingly robust features. For sole proprietorships, side hustlers and microbusinesses, it provides an incredible alternative to handling customer relationship management the old-fashioned way.

Everyone should be using this

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: It has everything we need and is very easy to use.

Cons: None that I can remember of at the moment.

Overall Experience: Very satisfied

Nazar Hembara

Hubspot - As true Marketer and CRM

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: It contains great features, Functionality, knowledge base and UX design.

Cons: Price

Meghan (Durett) Hultquist

All-in-one platform

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: It's free, great UX, integrates into an all-in-one growth platform. As a Marketing Automation Software, it is All-in-one platform, growth tools included, super easy to use, great training resources

Cons: Not complex enough for some enterprise-level companies

Overall Experience: Excellent, highly recommend

A Must have tool for CRM servicers

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: User-friendly and it has everything that any CRM should need.

Cons: Expensive

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