HubSpot CRM

📍 United States HQFounded 2006

Deployment

Web-basedWindowsMacLinux

Best for

SmallMediumLargeFreelancer

Overview

About HubSpot CRM

Hubspot is a popular CRM software solution packed with customer service features for businesses of all sizes. The software unifies all the customer-centric services to a single platform, like marketing, sales, lead management, lead generation, and customer support service. This user-friendly CRM solution supports customization to adapt and scale software to market needs. The built-in analytic reports and dashboard give a complete overview of the company's CRM strategies and performance.

The software offers the flexibility to subscribe to a single or a combination of its CRM modules. The pricing plan is segmented into three plans- starter, professional, and enterprise. The software offers a free trial.

At a glance

Software information

Industries served, licensing and the support HubSpot CRM provides.

Industries

  • Accounting
  • Logistics-supply-chain
  • Marketing-advertising

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based

Support

  • Live Chat
  • Phone

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Online Training
Languages (1)
English

Review analytics

What customers report

4.4
Based on 119 verified reviews

What users like the most

  • The free version allows you to try out HubSpot for 30 days before making a purchase decision.
  • You'll have no problem using HubSpot once you download the app. There's no need to install any plugins or third-party apps. All you need is a web browser and an internet connection.
  • HubSpot offers unlimited customization options. You can change colors, fonts, logos, and more.

What users like the least

  • HubSpot has hundreds of integrations, it doesn't offer the same level of integration as competitors such as Salesforce and Pipedrive.
  • HubSpot's pricing plan starts at $45 per month. However, the price significantly increases if you want to upgrade to the enterprise plan
  • HubSpot only offers desktop applications at this point. However, they do plan to release mobile apps soon.

Verified reviews

HubSpot CRM reviews

4.4 · 119
Rohit Ranjan
Rohit Ranjan
Posted on Mar 14, 2019

flexible and powerful solution

Overall rating
5.0
HubSpot CRM will help you close more deals with less work involved, because it organizes and tracks each aspect of your sales pipeline, and helps you grow it and develop in the right direction. The data insights it provides are simply unparalleled, and will certainly help your agents save time they usually spend on research. You can enjoy as much as 1,000,000 contacts and users, and unlimited storage,
HubSpot CRM will run in the background of all tools you are already using, and you will be able to trigger it whenever you need it. The list of available integrations is very long, and includes products such as Pipedrive CRM, SugarCRM, Bigcommerce, Gravity Forms, Base CRM, Google Chrome, Google Dynamics, Snapengage, Dropbox, and many more (see the integrations tab above for a full list). Basically, HubSpot is applicable in any software ecosystem, and blends easily in all processes and operations instead of asking you to modify those to its benefit.
Rodrigo Ivn Camacho Arvizo
Rodrigo Ivn Camacho Arvizo
Posted on Mar 13, 2019

Amazing for Beginners

Overall rating
5.0
Great app to track your contacts, and super easy to use. I recommend it specially for beginners.
Ches Allen
Ches Allen
Posted on Mar 13, 2019

Great CRM

Overall rating
5.0
Awesome customization, great interface. Only downside is that the free version does not include lists.
Daniel Berry
Daniel Berry
Posted on Mar 13, 2019

The Cream of the Crop When it Comes to CRMs

Overall rating
5.0
I've used HubSpot for years and it's much better than any other CRM I have used before. The interface is clean and user-friendly and the support team is top-notch. It also works seamlessly with the other components of the HubSpot Growth Stack. Definitely worth a demo.
Anonymous
Anonymous
Posted on Feb 25, 2019

Great and Fantastic

Overall rating
5.0

Pros: The software guided to make me and my business better.

Cons: Paid version too costly.

Binh Wilson
Binh Wilson
Posted on Jan 18, 2019

Low-Cost Solution software

Overall rating
4.0

Pros: Good small business option.

Cons: Limiting as you grow.

Deepika sain
Deepika sain
Posted on Jan 1, 2019

Very nice and best services

Overall rating
5.0

Pros: Ease of use On the cloud iOS App Easy migration of information.

Cons: You can´t have more than one owner per contact.

Stanislav Novokhatko
Stanislav Novokhatko
Posted on Jan 1, 2019

Great tool, we love to work with

Overall rating
5.0

Pros: Easy to use, very flexible.

Cons: No cons.

Rushkar Information Technology
Rushkar Information Technology
Posted on Jan 1, 2019

Good good and good

Overall rating
4.0

Pros: It's providing the form and API

Cons: It's not storing the data in Card, it will fetch it runtime.

Vikrant Jain
Vikrant Jain
Posted on Jan 1, 2019

Codiant's best CRM Partenr

Overall rating
4.0

Pros: Insightful and unlimited customization makes it our first choice to use.

Cons: Inflexible

Capabilities

HubSpot CRM features

The full feature set, grouped by module.

CRM Software

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Security
  • Workflow Automation

Customer Service Software

  • Alerts/Notifications
  • Appointment Management
  • Help Desk
  • Live Chat
  • Response Templates

Lead Management Software

  • Campaign Management
  • Contact Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management

Lead Generation Software

  • Contact Database
  • Lead Capture
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management

Coaching Software

  • Appointment Scheduling
  • Billing & Invoicing
  • Client Management
  • Dashboard
  • Goal Setting/Tracking
  • Program Management
  • Progress Tracking

Business Management Software

  • Customer Management
  • Document Management
  • Marketing Management
  • Project Management
  • Reporting & Analytics
  • Sales Management
  • Scheduling
  • Workforce Management

Marketing Automation Software

  • Analytics/ROI Tracking
  • Campaign Management
  • Email Marketing
  • Landing Pages
  • Lead Management
  • Search Marketing
  • Segmentation and Targeting
  • Social Marketing

Plans

HubSpot CRM pricing

Price Type
Year
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based

Media

Screenshots & video

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