Streamline your entire business with a free CRM

Hubspot is a popular CRM software solution packed with customer service features for businesses of all sizes. The software unifies all the customer-centric services to a single platform, like marketing, sales, lead management, lead generation, and customer support service. This user-friendly CRM solution supports customization to adapt and scale software to market needs. The built-in analytic reports and dashboard give a complete overview of the company's CRM strategies and performance. The software offers the flexibility to subscribe to a single or a combination of its CRM modules. The pricing plan is segmented into three plans- starter, professional, and enterprise. The software offers a free trial.
HubSpot
2006
United States
3 Industries
1 Language
Industries
  • Accounting
  • Logistics-supply-chain
  • Marketing-advertising
Licensing & Deployment
  • Proprietary
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  • Web-based
  • Windows
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Support
  • Chat
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  • 24x7 Support
Training
  • Webinar
Knowledge Base
  • Help Guides
  • Video
  • Blog
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Media

HubSpot CRM video
HubSpot CRM

HubSpot CRM Core Features

Focus of CRM Feature
  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Security
  • Workflow Automation
Focus of Customer Service Feature
  • Alerts/Notifications
  • Appointment Management
  • Help Desk
  • Live Chat
  • Response Templates
Focus of Lead Management Feature
  • Campaign Management
  • Contact Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
Focus of Lead Generation Feature
  • Contact Database
  • Lead Capture
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
Focus of Coaching Feature
  • Appointment Scheduling
  • Billing & Invoicing
  • Client Management
  • Dashboard
  • Goal Setting/Tracking
  • Program Management
  • Progress Tracking
Focus of Business Management Feature
  • Customer Management
  • Document Management
  • Marketing Management
  • Project Management
  • Reporting & Analytics
  • Sales Management
  • Scheduling
  • Workforce Management
Focus of Marketing Automation Feature
  • Analytics/ROI Tracking
  • Campaign Management
  • Email Marketing
  • Landing Pages
  • Lead Management
  • Search Marketing
  • Segmentation and Targeting
  • Social Marketing

HubSpot CRM Pricing

Pricing Type
  • Free
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • Quote Based

HubSpot CRM Reviews

119
Total Reviews
4.4/5
Overall Rating
0
Recent Reviews

What Users Say

A complete marketing automation platform with powerful CRM integration
TJCG Pvt Ltd
TJCG Pvt Ltd, MVP & Custom Software Development Agency at TJCG Pvt Ltd
The best CEM I have ever used
Leonardo Silvestre Mardini
Leonardo Silvestre Mardini, Founder at Mardini Digital Agency
A Powerful CRM for Marketing and Sales Alignment
John Alexander
John Alexander
Unleashing the Power Mailchimp
Sachin Kumar
Sachin Kumar, Social Media Marketing Manager at kamala Farms
HubSpot is too good!
Arvind Upadhyay
Arvind Upadhyay, Digital Marketing Manager

What Users Like The Most

  • The free version allows you to try out HubSpot for 30 days before making a purchase decision.
  • You'll have no problem using HubSpot once you download the app. There's no need to install any plugins or third-party apps. All you need is a web browser and an internet connection.
  • HubSpot offers unlimited customization options. You can change colors, fonts, logos, and more.

What Users Like The Least

  • HubSpot has hundreds of integrations, it doesn't offer the same level of integration as competitors such as Salesforce and Pipedrive.
  • HubSpot's pricing plan starts at $45 per month. However, the price significantly increases if you want to upgrade to the enterprise plan
  • HubSpot only offers desktop applications at this point. However, they do plan to release mobile apps soon.

HubSpot CRM Reviews

Nazar Hembara

Hubspot - As true Marketer and CRM

Pros: It contains great features, Functionality, knowledge base and UX design. Cons: Price

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
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Meghan (Durett) Hultquist

All-in-one platform

Pros: It's free, great UX, integrates into an all-in-one growth platform. As a Marketing Automation Software, it is All-in-one platform, growth tools included, super easy to use, great training resources Cons: Not complex enough for some enterprise-level companies Overall Experience: Excellent, highly recommend

Rating Breakdown

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Nikhil

A Must have tool for CRM servicers

Pros: User-friendly and it has everything that any CRM should need. Cons: Expensive

Rating Breakdown

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Grant Higginson

You get all services from one

Pros: This tool has everything you need + it is free. Cons: Inability to download voice recordings.

Rating Breakdown

  • Ease of Use
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Anastasiia Bobeshko

Easy to undderstand

It does everything that you would want in a free CRM: it tracks activity, manages the pipeline, organizes contacts and even allows users not involved in the sales process access. This is all good, and it's a great tool for a startup that isn't ready to invest in software yet.

Rating Breakdown

  • Ease of Use
  • Features
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MK Shaiq Uddin

Document Management Saves human hours

The tool is very efficient when it comes to managing the Supplier and Purchase Order. It is designed in a flawless way, which helps to understand and analyze the solution. Apart from that, you can also manage other things related to business like campaigns, workflow, sales, interaction, marketing, performance all in one place.

Rating Breakdown

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Zee Gimon

Awesome product

Pros: Numerous integrations (especially with the website). Love HubSpot for its features and user-friendliness Cons: Can get costly fast

Rating Breakdown

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Rostyslav Bachyk

Very easy to setup and use

Pros: Free version is quite capable Cons: Currently no

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Jignesh Vaghasiya

Better than I expected. It grows on you the more you use it.

Despite an otherwise reasonable CRM integration, sales staff cannot send emails from their Outlook or Gmail system and have those emails sync with the HubSpot lead record. Also, HubSpot does not support real-time sales alerts. This is a setback for sales staff that want to be notified when named contacts or accounts are interacting with the website or engaging with marketing content but not necessarily completing an online form or similar record update.

Rating Breakdown

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Valentin

Hubspot for all

Hubspot’s CRM platform is entirely free, but the additional marketing, sales, and service hubs are all offered with tiered individual plans, as well as in a bundled suite. Without the additional services, the Hubspot CRM has limited functionality.

Rating Breakdown

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Arpan Shah

Overall best performance

HubSpot is a platform that never looks bad to the user, its design is totally proportional and makes any user feel comfortable with its use, it is satisfying to have it implemented. It also helps me a lot to maintain an appropriate CRM for my company, so I can have total control over everything that customers buy.

Rating Breakdown

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Haresh Pansuriya

HubSpot CRM for all

Pros: From Microsoft Office to the Adobe Creative Suite, all professional grade software will mean incurring an often hefty price tag, but it is a necessary cost. When compared to other platforms on the market with a comparable feature, HubSpot’s pricing is competitive and offers arguably more value. While purchasing HubSpot does require signing a one-year contract upfront, the software’s three different plans and several add-ons offer flexibility when it comes to pricing as you can pick the features that actually fit your needs and the size of your contact database. If you won’t use it, you don’t have to pay for it. Cons: Though everyone understandably wants to keep costs low, these additional leads will likely multiple the number spent on them in returned revenue and ultimately, a sign that your inbound marketing is working. Overall Experience: You don’t have to go it alone. HubSpot’s award-winning customer support and services teams are here to answer your questions, help you master the inbound methodology, and make sure you’re getting the most out of your tools. All that — plus our detailed help documentation, educational resources, and training programs — means you’ll never feel left out in the cold.

Rating Breakdown

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Shadab Khan

Best CRM tool I have ever used

Pros: One of the best features on Hubspot's CRM software is a "Find Companies" feature that lets your employees research information on companies you're targeting. Cons: When sending emails to these companies, you can only send to one at a time rather than to multiple people. Overall Experience: It was great.

Rating Breakdown

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Preto

Average review for Hubspot CRM

Pros: It's simple. Cons: Doesn't have integrations with our sales channels.

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Salman Aslam

Better as CRM Software than Automation Software

Pros: Easy to use Cons: Limited feature set is available

Rating Breakdown

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