Zendesk Support

(0 Reviews)

Customer Service Software & Remote Support Software

Zendesk’s powerful and flexible customer service software and engagement platform scale to meet the needs of any business, from startups and small businesses to growth companies and enterprises.
Zendesk Support
(0 Reviews)
Customer Service Software & Remote Support Software
Product demo & screenshots
Core Features

Help Desk Software Features

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Document Storage
  • Email Integration
  • Escalation
  • Interaction Tracking
  • Knowledge Base
  • Multi-Channel
  • Live Chat
  • SLA
  • Ticketing management
  • Alerts
  • Multilingual
  • Response Template

Customer Service Software Features

  • Automation
  • Collaboration
  • Customization
  • Customer Feedback
  • Help Desk
  • Integrations
  • Mobile Support
  • Reporting & Analytics
  • Self-Service
  • Ticket Management
  • Live Chat

Call Center Software Features

  • Call recording
  • Conference calling
  • Voicemail, transcription and notifications
  • Interactive voice response
  • Call queues
  • Predictive dialer
  • Reporting/Analytics
  • Call barging
  • Automatic call distributor
  • Telephony
  • Disposition codes
  • Campaign Management

Deployment

  • Cloud Hosted
  • Open API
  • On-Premise

Devices Supported

  • Windows
  • Mac
  • Linux
  • Android
  • iPhone/iPad
  • Web-based

Pricing Model

  • Monthly Payment
  • Annual Subscription
  • Free
  • Quote Based
  • One-Time Payment

Resources

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • On-Site Training
  • Webinars
  • Infographics
  • Whitepapers

Support

  • Phone
  • Online (Ticket)
  • Email
  • Live Chat
  • Business Hours

Business Size

  • Small
  • Medium
  • Large
  • Freelancer
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Key Details
Starting Price:

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Software trial:

14 Days

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Vendor name:

Zendesk

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