Experience simplified helpdesk software that easily customizes to your ticketing needs

5.0 1 Reviews
Visit website
Write a Review
Unclaimed Profile
Helpdesk software with all the necessary features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution.
Provide an end to end solutions for customers issues with AzureDesk’s robust Ticket Management System.
Convert your emails into support tickets.
AzureDesk supports an unlimited number of email addresses. Emails sent to any of these email account will get converted into tickets & will be displayed in ticket Management.
Get insightful Reports on your customers interactions as well as your Agents/Team performance.
Try today for free 14 day trial .It provides ticketing system to track support cases, Sleek UI for Admin requests, 3 party Integration with JIRA, Olark, Slack, Charge Desk & many other software, Reporting, Ticket Fields, Tabbed UI, Rules.
United States
1 Industry
1 Language

Screenshot & Video



  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac


  • Chat
  • 24x7 Support

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

AzureDesk Core Features

Help Desk

  • Analytics & Reporting
  • Customization
  • Dashboards
  • Email Integration
  • Knowledge Base
  • Live Chat
  • Multilingual
  • Ticketing Management

Service Desk

  • Change Management
  • Incident Management
  • IT Asset Management
  • Knowledge Base
  • Procurement Management
  • Self Service Portal
  • SLA Management


  • Branding Control
  • Customer Portal
  • Event Ticketing
  • Membership Management
  • Mobile Ticketing
  • Online Ticketing
  • Payment Processing
  • Seating Management
  • Reporting & Analysis
  • Ticket Reservations

AzureDesk Pricing

Pricing Type

  • Flat Rate

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription
Vendor pricing page
  • 14 Days Trial

Plans & Packages

$33 Per Month

AzureDesk Reviews

5.0 1 Reviews
  • Relevance
  • Most Recent
  • Rating: high to low
  • Rating: low to high
Write a Review

AzureDesk is a help desk and ticket management software for small, medium and enterprise businesses.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating


Switched from

Share it on

Review Summary

This solution is pretty great. It is getting better and better with each update. I had some issues but they fixed them within 24 hours. It’s really helpful and simple enough for anyone to use, with an easy interface. This tool has an excellent and expeditious service.

Which features have you used in AzureDesk?

Help Desk Software

How long have you used AzureDesk?

8 Months

How frequently you use AzureDesk?


What do you like the most about AzureDesk?

It has easy access to information and support.

Simple, user-friendly and intuitive interface.

Great customer service is provided by the team.

What do you like the least about AzureDesk?

I haven’t had any issues with this tool, it is working great for me.

This profile is not claimed

Do you own or represent this business? Enter your business email to claim your GoodFirms profile.