Experience simplified helpdesk software that easily customizes to your ticketing needs

Helpdesk software with all the necessary features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution.
Provide an end to end solutions for customers issues with AzureDesk’s robust Ticket Management System.
Convert your emails into support tickets.
AzureDesk supports an unlimited number of email addresses. Emails sent to any of these email account will get converted into tickets & will be displayed in ticket Management.
Get insightful Reports on your customers interactions as well as your Agents/Team performance.
Try azuredesk.co today for free 14 day trial .It provides ticketing system to track support cases, Sleek UI for Admin requests, 3 party Integration with JIRA, Olark, Slack, Charge Desk & many other software, Reporting, Ticket Fields, Tabbed UI, Rules.
AzureDesk
2014
United States
1 Industry
1 Language
Industries
  • Information-technology-services
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac
Support
  • Chat
  • 24x7 Support
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs

Media

AzureDesk
AzureDesk

AzureDesk Core Features

Focus of Help Desk Feature
  • Analytics & Reporting
  • Customization
  • Dashboards
  • Email Integration
  • Knowledge Base
  • Live Chat
  • Multilingual
  • Ticketing Management
Focus of Service Desk Feature
  • Change Management
  • Incident Management
  • IT Asset Management
  • Knowledge Base
  • Procurement Management
  • Self Service Portal
  • SLA Management
Focus of Ticketing Feature
  • Branding Control
  • Customer Portal
  • Event Ticketing
  • Membership Management
  • Mobile Ticketing
  • Online Ticketing
  • Payment Processing
  • Seating Management
  • Reporting & Analysis
  • Ticket Reservations

AzureDesk Pricing

Pricing Type
  • Flat Rate
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • 14 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Plans & Packages
Standard
$33 Per Month

AzureDesk Reviews

5.0 1 Review
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Write a Review
Herman Banks

AzureDesk is a help desk and ticket management software for small, medium and enterprise businesses.

This solution is pretty great. It is getting better and better with each update. I had some issues but they fixed them within 24 hours. It’s really helpful and simple enough for anyone to use, with an easy interface. This tool has an excellent and expeditious service.

What was the project name that you have worked with AzureDesk?

Help Desk Software

How long have you used AzureDesk?

8 Months

How frequently you use AzureDesk?

Daily

What do you like the most about AzureDesk?

It has easy access to information and support.

Simple, user-friendly and intuitive interface.

Great customer service is provided by the team.

What do you like the least about AzureDesk?

I haven’t had any issues with this tool, it is working great for me.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

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