Overview
Enhancesoft
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.
Media
osTicket
osTicket
osTicket
Core Features
Help Desk Features
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • SLA
  • Ticketing Management
Customer Service Features
  • Help Desk
  • Social Media Integration
Pricing
Pricing Type
Free
Payment Frequency
Free
Customer Reviews
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Licensing & Deployment
  • On Premises
  • Windows
  • Mac
Knowledge Base
  • Help Guides
  • On-Site Training
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