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FreeScout

Free Open Source Helpdesk & Shared Mailbox

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FreeScout is the perfect helpdesk solution for those who need to provide a professional customer support, but who can not afford to pay for Zendesk or Help Scout. FreeScout is a pure PHP/MySQL application, so it can be easily deployed even on a shared hosting.

Free open source helpdesk & shared mailbox.


FreeScout
2018
Czech Republic
  • Human-resources
1 Industry
  • English
1 Language

Screenshot & Video

1/4

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

SUPPORT

  • Phone
  • 24x7 Support

Knowledge Base

  • Help Guides
  • Blogs
  • Case Studies
  • On-Site Training

FreeScout Core Features

Help Desk

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Multilingual
  • Ticketing Management

Ticketing

  • Customer Portal
  • Online Ticketing
  • Reporting & Analysis
  • Ticket Reservations

FreeScout Pricing

Pricing Type

  • Free

Preferred Currency

  • USD ($)

Payment Frequency

  • Quote Based
Vendor pricing page

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