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HubSpot Help Desk Core Features
HubSpot Help Desk Pricing
Pricing Type
-
Free
Preferred Currency
-
USD ($)
Payment Frequency
-
Monthly Payment
-
Annual Subscription
HubSpot Help Desk Reviews
HubSpot Help Desk is a full-scale customer service software that helps you meet the challenge of customer support while increasing collaboration.
Review Summary
Which features have you used in HubSpot Help Desk?
Help Desk Software
How long have you used HubSpot Help Desk?
8 Months
How frequently you use HubSpot Help Desk?
Daily
What do you like the most about HubSpot Help Desk?
Easily integrates with HubSpot marketing hub.
It has an amazing UI and is very handy.
A very stable platform that works pretty fast too.
What do you like the least about HubSpot Help Desk?
Some of its modules need to be improved.
You can get everything you need to get started for free with hubspot.
Review Summary
If you need a full-blown customer relationship management (CRM) tool to go along with your help desk software, HubSpot is a smart choice. With their free Service Hub, we at Trusted get ticketing, meeting scheduling, reporting, a team inbox, live chat + chatbots, email templates, and team email connections. So, it includes everything you need to start optimizing your customer support process. But you also get several other features like tasks and activities, email tracking, contact website activity, contact management, custom fields, and more. While HubSpot’s free plan is excellent, their paid plans offer a fantastic suite of amazing features you can use to improve your entire support system further. Each pricing tier adds more advanced features, but their most affordable plan ($40 per month for two users). So, it’s quite a step up from HubSpot’s free plan. However, if you meet those limits, you have to upgrade to a higher-tiered plan. The next tier starts at $320/month.
How long have you used HubSpot Help Desk?
300 Days
How frequently you use HubSpot Help Desk?
Daily