Talal Habib
Posted on Jan 16, 2023
SupportBee is a lean help desk solution that allows you to manage customer support emails easily designed for collaborative teams.
Excellent ticketing tool!! Some important as well as very useful features this platform includes are a team messaging tool, third-party integrations, and alert/ escalation. This solution makes it a breeze to streamline communications. With the help of this tool, I always stay updated on incoming new tickets and customer responses.
What was the project name that you have worked with SupportBee?
Help Desk Software , Ticketing Software
How long have you used SupportBee?
8 Months
How frequently you use SupportBee?
Daily
What do you like the most about SupportBee?
Very nice, simple and easy-to-use features.
User-interface is very friendly as well as intuitive.
Lots of useful and powerful features.
What do you like the least about SupportBee?
Initially, it is a bit confusing but later you find it very convenient.