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Ticketing System for High Touch Customer Service.

SupportBee enables your entire team to engage in meaningful conversations with people and turn them into happy and profitable clients.
SupportBee
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs

Media

SupportBee video

SupportBee Core Features

Focus of Help Desk Feature
  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Interaction Tracking
  • Live Chat
  • Ticketing Management
Focus of Ticketing Feature
  • Event Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Seating Management
  • Reporting & Analysis
  • Ticket Reservations

SupportBee Pricing

Pricing Type
  • Flat Rate
Free Version
  • No
Free Trial
  • 14 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Vendor pricing page
Plans & Packages
Standard
$13 Per Month

SupportBee Reviews

5.01 Review
Write a Review
Talal Habib

SupportBee is a lean help desk solution that allows you to manage customer support emails easily designed for collaborative teams.

Excellent ticketing tool!! Some important as well as very useful features this platform includes are a team messaging tool, third-party integrations, and alert/ escalation. This solution makes it a breeze to streamline communications. With the help of this tool, I always stay updated on incoming new tickets and customer responses.

What was the project name that you have worked with SupportBee?

Help Desk Software , Ticketing Software

How long have you used SupportBee?

8 Months

How frequently you use SupportBee?

Daily

What do you like the most about SupportBee?

Very nice, simple and easy-to-use features.

User-interface is very friendly as well as intuitive.

Lots of useful and powerful features.

What do you like the least about SupportBee?

Initially, it is a bit confusing but later you find it very convenient.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Slack
Trello
Clickup

Switched from

Deskpro
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