SupportBee

Deployment

WindowsMacAndroidiPhone/iPadWeb-based

Best for

501–1000 employees

Overview

About SupportBee

SupportBee enables your entire team to engage in meaningful conversations with people and turn them into happy and profitable clients.

At a glance

Software information

Industries served, licensing and the support SupportBee provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

What users say

Review Analytics of SupportBee

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
Review Summary
Drawn from 1 verified reviews
Very nice, simple and easy-to-use features.User-interface is very friendly as well as intuitive.Lots of useful and powerful features.
Detailed Reviews of SupportBee
Sort ByWrite a Review
Talal Habib Verified Review
Posted on Jan 16, 2023

“SupportBee is a lean help desk solution that allows you to manage customer support emails easily designed for collaborative teams.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
Excellent ticketing tool!! Some important as well as very useful features this platform includes are a team messaging tool, third-party integrations, and alert/ escalation. This solution makes it a breeze to streamline communications. With the help of this tool, I always stay updated on incoming new tickets and customer responses.

Capabilities

SupportBee features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Interaction Tracking
  • Live Chat
  • Ticketing Management

Ticketing Software

  • Event Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Seating Management
  • Reporting & Analysis
  • Ticket Reservations

Plans

SupportBee pricing

Pricing Type
Flat Rate
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Free Trial
14 Days
Standard$13 / month

Media

Screenshots & video

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