UVdesk

This cloud-based helpdesk solution combines core functionalities of ticket management and customer management. UVdesk Helpdesk comes with features that enable agents to quickly provide top class support at every opportunity, thanks to fast and reliable access to customer information that enhances communication and allows agents to give customers a uniquely positive experience.

UVdesk Helpdesk System has implemented an awesome feature called Data Import using which you can import the data from multiple helpdesk systems seamlessly. Currently, you can import your existing data from osTicket, Freshdesk & Helpscout to your UVdesk Helpdesk System.

UVdesk comes with two most important Social Media Integration- Facebook App Integration & Twitter App Integration. In Facebook App Integration, the comments & the posts of the users within the post of the company or individual post of the visitors will be converted into tickets and automatically forwarded to the ticket system of the company.