UVdesk Reviews & Pricing 2026

For Ecommerce, Marketplace & Multichannel

This cloud-based helpdesk solution combines core functionalities of ticket management and customer management. UVdesk Helpdesk comes with features that enable agents to quickly provide top class support at every opportunity, thanks to fast and reliable access to customer information that enhances communication and allows agents to give customers a uniquely positive experience.

UVdesk Helpdesk System has implemented an awesome feature called Data Import using which you can import the data from multiple helpdesk systems seamlessly. Currently, you can import your existing data from osTicket, Freshdesk & Helpscout to your UVdesk Helpdesk System.

UVdesk comes with two most important Social Media Integration- Facebook App Integration & Twitter App Integration. In Facebook App Integration, the comments & the posts of the users within the post of the company or individual post of the visitors will be converted into tickets and automatically forwarded to the ticket system of the company.

Industries

Information-services
Information-technology-services

Licensing & Deployment

Open Source
Cloud Hosted
Web-based
iPhone/iPad
Android
Windows
Mac
Linux

Support

Chat
24x7 Support

Knowledge Base

Help Guides
Video Guides
Blogs

Media

UVdesk Core Features

Focus of Help Desk Feature

Analytics & Reporting
Customer Review
Customization
Escalation
Knowledge Base
Multi-Channel
Multilingual
Ticketing Management

UVdesk Pricing

Pricing Type

Free

Preferred Currency

USD ($)

Payment Frequency

Monthly Payment
Annual Subscription

Vendor pricing page

UVdesk Reviews

5.0 1 Review

Queenie Johnston

Posted on Jan 13, 2023

UVdesk is a free enterprise helpdesk software which allows customers to communicate over email and social media with task management.

So far this solution has been a great tool for working in the company. it allows me to follow current tasks as it keeps me updated on incoming new tickets and customer responses. Overall, this solution is great for what my company and I looking for and need.

What was the project name that you have worked with UVdesk?

Help Desk Software

How long have you used UVdesk?

9 Months

How frequently you use UVdesk?

Daily

What do you like the most about UVdesk?

Excellent and very intuitive interface.

Fantastically well-designed and so easy to use.

Simple, fast and reliable solution.

What do you like the least about UVdesk?

I would like a more intuitive email threading system.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Integrations

Switched from

This profile is not claimed

Do you own or represent this business? Enter your business email to claim your Goodfirms profile.