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UVdesk

For Ecommerce, Marketplace & Multichannel

5.0 1 Reviews
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UVdesk offers SaaS-based and Open Source help desk software solution to easier the overall support process to deliver best customer service. A cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best solution.This cloud-based help desk solution combines core functionalities of ticket management and customer management. UVdesk Help desk comes with features that enable agents to quickly provide top class support at every opportunity, thanks to fast and reliable access to customer information that enhances communication and allows agents to give customers a uniquely positive experience.
Webkul Software

Screenshot & Video

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LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

SUPPORT

  • Chat

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

UVdesk Core Features

Help Desk

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Escalation
  • Knowledge Base
  • Multi-Channel
  • Multilingual
  • Ticketing Management

UVdesk Pricing

Pricing Type

  • Free

Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Free
Vendor pricing page

UVdesk Reviews

5.0 1 Reviews
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UVdesk is a free enterprise helpdesk software which allows customers to communicate over email and social media with task management.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Shopify
Wordpress

Switched from

LiveChat

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Review Summary

So far this solution has been a great tool for working in the company. it allows me to follow current tasks as it keeps me updated on incoming new tickets and customer responses. Overall, this solution is great for what my company and I looking for and need.

Which features have you used in UVdesk?

Help Desk Software

How long have you used UVdesk?

9 Months

How frequently you use UVdesk?

Daily

What do you like the most about UVdesk?

Excellent and very intuitive interface.

Fantastically well-designed and so easy to use.

Simple, fast and reliable solution.

What do you like the least about UVdesk?

I would like a more intuitive email threading system.

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