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Better support, happy customers.

TOPdesk is one of the fastest-growing service management providers worldwide. Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform. Spend less time registering tickets and more time delivering the best service possible. Thanks to our integrations and open API, you can easily connect TOPdesk with your favorite tools. It’s up to you how TOPdesk works best for your organization. Whether it’s processing incoming tickets or collaborating with multiple service teams in one tool. From ITSM and CAFM to ESM and more: we’ve got the flexibility & features to fit any organization.
TOPdesk
1993
Netherlands
  • Information-technology-services
1 Industry
  • English
1 Language
Industries
  • Information-technology-services
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Training
  • In-person
Knowledge Base
  • Help Guides
  • Video
  • Blog
  • Webinars
  • Infographics
  • Case Studies
  • Whitepapers
  • On-Site Training

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TOPdesk

TOPdesk Core Features

Focus of Service Desk Feature
  • Change Management
  • CMDB
  • Incident Management
  • IT Asset Management
  • Mobile Access
  • Procurement Management
  • Remote Control
  • Self Service Portal
  • SLA Management
Focus of Incident Management Feature
  • Alerts/Notifications
  • Incident Reporting
  • OSHA Compliance
  • Task Management
  • Ticket Management
Focus of ITSM Feature
  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management
Focus of IT Management Feature
  • Asset Management
  • Compliance Management
  • Inventory Management
  • Maintenance Scheduling
  • Network Monitoring
  • Patch Management
  • Remote Access/Control
  • Reporting & Analytics

TOPdesk Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • Yes
Free Trial
  • 30 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • Quote Based
Vendor pricing page

TOPdesk Reviews

5.0 1 Review
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Wil Kuijpers

Topdesk more and more tool for all tasks

We are already using Topdesk for more than 10 years. And with all-new features even more and more. It is part of our workflow for incident, service desk and developing tasks. Easy to use and also very helpful for evidence for Audits. Since a few months also using Operations management and Change management. A satisfied user.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating