Best Bug Tracking Software
Are you looking for the best bug tracking software for your business? The researchers at GoodFirms have meticulously analyzed every aspect of bug tracking and performed comprehensive research to identify and curate the list of top bug tracking systems for you. Explore this list and handpick the best bug tracking tools for your business by leveraging the filters for required features, business size, pricing model, deployment type, and more.
List of the Best Bug Tracking Software with Reviews.
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Backlog is a project management and collaboration tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more to release high-quality projects, faster. Core features include Projects, Gantt Charts, Burndown Charts, Issues, Subtasking, Watchlist, Comment threads, Version control, File sharing... learn more about Backlog
Entry Level Price$35 Per MonthFree Trial30 Days16%Category Focus
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2. Xebrio
A Project Management Software to Fulfill Your Story From Requirements to Deployment.Xebrio is a SaaS-based project management software which covers every phase of project development from requirement analysis to deployment. Xebrio helps teams achieve maximum productivity by enabling precise and comprehensive requirement analysis and tracking, milestone tracking, hassle-free collaboration and task assignment, issue tracking, and much more, ensuring that your team never misses a de... learn more about Xebrio
Entry Level Price$8.99 Per MonthFree Trial30 Days20%Category Focus
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Redmine is a free and open-source, web-based project management and issue tracking tool. It allows users to manage multiple projects and associated subprojects. A time tracking tool allows users to track how many hours of work are logged to a specific issue or project. Each time entry of "spent time" can be categorized by activity, and further explained with comments. By filling time estimates, pr... learn more about Redmine
Entry Level PriceContact VendorFree TrialN/A50%Category Focus
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A project management tool that can be adapted to your processes to help you deliver great products. Track tasks and bugs, plan sprints and releases, create workflows, and customize YouTrack for your business processes. Never force your process to fit the limits of a tool again. Unlike other issue trackers, YouTrack can be customized to your needs!... learn more about YouTrack
Entry Level PriceFree versionFree TrialAvailable50%Category Focus
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GoodDay is a modern work management platform that brings together the best tools for high-level planning, project and product management, task organization, and productivity growth based on transparency, agility, and motivation. We built easy-to-use software based on the key principles of modern management science and positive psychology. With GoodDay, effective management happens naturally. GoodD... learn more about GoodDay
Entry Level Price$4 Per MonthFree TrialN/A11%Category Focus
Bug Tracking Software -
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6. MantisBT
MantisBT makes collaboration with team members & clients easy, fast, and professional.MantisBT is an open source issue tracker that provides a delicate balance between simplicity and power. Users are able to get started in minutes and start managing their projects while collaborating with their teammates and clients effectively.... learn more about MantisBT
Entry Level PriceFree versionFree TrialAvailable100%Category Focus
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Bug-Track.com is a web-based Bug Tracking Software that is ALWAYS unlimited users and projects. It is highly customizable, fast and easy to use. It is supported on all major browsers. Bug-Track.com gives users the ability to track their bugs, upload files and exchange comments.... learn more about Bug-Track.com
Entry Level PriceContact VendorFree Trial14 Days100%Category Focus
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This project is mature. However, it’s a one-man-project, there’re still some bugs and missing features. If you have any question or suggestion about this project, don't hesitate to post them on the forums. As well, if you have any feature request, feel free to ask, but I can't warranty that I’ll implement it.... learn more about Bugzone
Entry Level PriceFree versionFree TrialAvailable100%Category Focus
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Trac uses a minimalistic approach to web-based software project management. Our mission is to help developers write great software while staying out of the way. Trac should impose as little as possible on a team's established development process and policies.... learn more about Trac
Entry Level PriceFree versionFree TrialAvailable100%Category Focus
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BugHerd is a visual feedback tool for websites It’s like using sticky-notes to pin client feedback and track bugs directly on a page. Loved by thousands of great teams worldwide to manage projects across the web. The BugHerd browser extension and sidebar sends complete and contextual info from the feedback or bug submitted (including screenshots, browser, OS & CSS selector data) to be ful... learn more about BugHerd
Entry Level Price$39 Per MonthFree Trial14 Days100%Category Focus
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Bugzilla is a web-based general-purpose bug tracker and testing tool originally developed and used by the Mozilla project, and licensed under the Mozilla Public License. ... learn more about Bugzilla
Entry Level PriceFree versionFree TrialAvailable100%Category Focus
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With Bugeez anyone can be able to report a bug. We made an extra effort to simplify the Bug Reporting process as much as possible. With a single click of a button, anyone can report a bug in your app or site regardless of their technical skills. You can even put your clients in the loop.... learn more about Bugeez
Entry Level PriceFree versionFree TrialAvailable100%Category Focus
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DoneDone is beloved for simple issue workflow and unique approach to merging issue tracking with customer support. No more complex software or messy spreadsheets to track issues and support tickets. Just one uncomplicated, central hub.... learn more about DoneDone
Entry Level Price$39 Per MonthFree Trial30 Days100%Category Focus
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WebIssues is an open source, multi-platform system for issue tracking and team collaboration. It can be used to store, share and track issues with various attributes, description, comments and file attachments. It is easy to install and use but has many capabilities and is highly customizable. ... learn more about WebIssues
Entry Level PriceFree versionFree TrialAvailable100%Category Focus
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Ubertesters beta-testing platform is a cloud-based, process and team management tool for mobile and web applications beta testing to ensure a better product is launched. The tool helps companies to better manage, monitor and organize the entire mobile/web beta testing process, including in-house resources, community stakeholders, beta users, and external crowd testers. The tool allows a properl... learn more about Ubertesters
Entry Level PriceContact VendorFree Trial14 Days100%Category Focus
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Rollbar helps developers deploy better software, faster, with solutions that identify, prioritize and resolve coding errors. Rollbar works alongside a development team's existing tool chain to give greater coverage and insights into broken code, across the development lifecycle. Already in use at several thousand organizations, including Salesforce.com, Twilio, Dell, Instacart, Kayak, WalMart,... learn more about Rollbar
Entry Level PriceFree versionFree TrialAvailable100%Category Focus
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Airbrake is the leading exception reporting service, currently providing error tracking for tens of thousands of engineering teams and with support for every major programming language. We let developers build better software by giving detailed reports of errors in applications. Giving you insight into the health of your application in production. We give detailed exception reports that tell you w... learn more about Airbrake
Entry Level Price$599 Per MonthFree Trial30 Days100%Category Focus
Bug Tracking Software -
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18. LightCat
Iterative Product Roadmaps - deliver the most impactful, outcome driven Product Roadmaps.Lightcat puts Product Knowledge at the core - not tasks, not bugs, not stories. LightCat is designed for Product Teams who create internal product knowledge, and prefer user stories and experiments to "tickets". It's a blessing if you avoid opening JIRA but still use it. LightCat uses data science to optimise products by creating invisible polls and activating them at the right time, right action,... learn more about LightCat
Entry Level Price$9 Per MonthFree Trial14 Days25%Category Focus
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Axosoft scrum software with project planning, help desk, and agile bug and incident tracking. Development teams can effortlessly manage their product backlogs, plan releases, and analyze their burndown velocity. Plan sprints easier with the Axosoft Release Planner, visualize progress with Card View, and release on time. Turn emails into support tickets, build unlimited Wiki pages for test cases an... learn more about Axosoft
Entry Level Price$105 Per MonthFree Trial14 Days33%Category Focus
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zipBoard is a visual review and bug tracking tool, that lets your team collect feedback on their digital content and apps during development. zipBoard is for teams developing websites, web apps, e-learning courses, videos, PDF documents at scale. The visual review tools let non-technical stakeholders and clients share reviews using annotations, screen recordings making it easy for the team t... learn more about zipBoard
Entry Level PriceContact VendorFree Trial15 Days33%Category Focus
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We offer Full-Stack-Testing as a Service. Functional, Load, Visual and Security testing all four aspects of QA/Testing at one place. This eliminates the need for a mid size team or going with multiple vendors for various services in the QA/Testing domain. A testing engineer sets-up testing environment, writes test cases, runs them, generates reports, communicates with your team. You pay ju... learn more about B2B Testers
Entry Level Price$700 Per MonthFree Trial7 Days50%Category Focus
Bug Tracking Software -
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22. Ruttl
Website feedback tool that helps you to comment directly on live links and make real time edits.Ruttl is the fastest website feedback tool that allows users to leave comments directly on live website and make real time edits so they can give precise change values to the developers. To review fully developed websites, currently people take screenshots, encircle design issues and share them in a word document or have long meetings with the developers to the get the changes implemented. The ... learn more about Ruttl
Entry Level Price$7 Per MonthFree TrialN/A100%Category Focus
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Bugasura is a modern-day bug tracker for fast-moving teams building SaaS products. In the era of remote working, tools used by teams have to be built with a collaboration-first approach. Bugasura.io is a very simple to use and collaboration-friendly tool to report, track and close bugs faster. ... learn more about Bugasura
Entry Level PriceFree versionFree TrialAvailable100%Category Focus
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We provide Full-stack monitoring with actionable, real-time insights to diagnose and fix your web and backend apps. Find performance bottlenecks using unified monitoring and start optimizing your app to deliver the best digital experience to your users. We help you optimize your application with application monitoring. Eliminate errors with the help of full-stack monitoring tools, instrument, anal... learn more about Atatus
Entry Level Price$49 Per MonthFree Trial14 Days100%Category Focus
Bug Tracking Software
Buyer’s Guide
- Introduction to Buyer’s Guide for Bug Tracking Software
- What Is Bug Tracking Software?
- Why Do Businesses Need Bug Tracking Software?
- What Are the Benefits of Bug Tracking Software?
- What Are the Essential Features of Bug Tracking Systems?
- What Are the Key Factors to Consider Before Buying Bug Tracking Software?
- What Is the Average Cost of Bug Tracking Systems?
- Why Refer to GoodFirms’ List of Top Bug Tracking Software?
Introduction to Buyer’s Guide for Bug Tracking Software
The buyer’s guide to bug tracking systems aims to provide the users with in-depth knowledge about the importance of bug tracking software in software development. Businesses today have the privilege to leverage efficient bug tracking tools to automate various bug tracking process activities, track bugs, generate reports, and promptly resolve issues.
In this buyer's guide, you will learn about the features, importance, and benefits of bug tracking system software. Additionally, the guide offers a detailed pricing analysis for the top bug tracking tools available in the market to help you compare and choose the one that fits your budget. The buyer’s guide also provides insight into the critical points that one should consider before buying the best bug tracking software for your software development business.
What Is Bug Tracking Software?
A bug tracking software is a set of software development tools on a unified platform designed to help software developers identify, monitor, and resolve bugs in a software product or application. Leveraging bug tracking tools enable software development teams to produce a high-quality product. It also significantly boosts profits for software development companies in the long run. Reports suggest that the global bug tracking software market size is growing at a CAGR of 13.60% from 2019 to 2026 and will reach $601.64 million by 2026.
Bug tracking software is a type or subset of issue tracking software. Modern bug tracking systems provide extensive tools to cover a wide range of issue tracking functions apart from just coding bugs, to help software development companies control both technical and non-technical aspects of issue tracking in one place.
Why Do Businesses Need Bug Tracking Software?
Software development businesses face numerous bug tracking challenges in the absence of a reliable bug tracking system. These challenges include:
- Delayed bug identification at later stages of development, raising the need for voluminous corrections/resolutions at later stages.
- Missed deadlines due to delayed bug identification and resolution.
- Inaccurate or deficient bug logging/recording due to manual or human error.
- Team communication, coordination, and collaboration issues.
- Absence of a common platform for the stakeholders leading to delayed access and updates of bug status or progress.
- Lack of standardized bug tracking process and guidelines.
- Loss of development time leads to increased costs and reduced profitability.
As bug tracking software helps catch bugs during the early stages of development, it saves significant time for coders, software developers, and QA testers by preventing comprehensive re-work at later stages. Thus, the best bug tracking system or defect tracking software ensures enhanced profitability for software development companies. Let’s have a look at the detailed advantages of leveraging a bug tracking system.
What Are the Benefits of Bug Tracking Software?
Bug tracking systems help software development companies streamline bug tracking all through the software product development lifecycle. Below are the advantages of using the best bug tracking software for your business.
Centralized Bug Tracking
A bug tracking system provides a unified platform for identifying bugs or defects in the software product in the development stage, notifying the relevant developers, and resolving the defect. It thus helps streamline and control the development process by bringing all the stakeholders of the development process in one place.
High-Quality Software Product Development
Automation of bug tracking lifecycle through bug or issue tracking software helps developers eliminate bug miss-outs and enhance process accuracy with improved bug identification and resolution. It ultimately results in developing a higher quality software product.
Better Team Communication and Collaboration
A centralized bug tracking system offers various features to enable improved team communication, collaboration, and performance resulting in streamlined bug resolution and enhanced software development workflow.
Time-Saving
Bug tracking software enables quick detection of bugs at an early stage of development, thus eliminating voluminous corrections at later stages. It thus saves a lot of time and prevents delays in the overall development process.
Informed Decision-Making
The analytics and reporting features of bug tracking systems offer valuable insights into bug resolution timelines and bug trend or pattern identification through past data. These insights help development companies in making informed decisions for better software product development and management.
Better Customer/Client Service
Leveraging bug tracking tools enable software development businesses to offer better services to clients/customers with enhanced visibility, transparency, and communication. It leads to increased customer (or client) satisfaction, which is the primary goal of a business.
Enhanced Profitability
With the reduction in overall time consumed in software development and so many benefits (as above), the best issue tracking software helps in cost reduction and thus improved return on investment (ROI) for software companies in the long run.
What Are the Essential Features of Bug Tracking Systems?
The core or must-have features of the best bug tracking software include:
Bug Reports
Bug reporting is a crucial feature of bug tracking software. Bug reports provide detailed diagnostic information to help developers find and fix bugs during the development.
Issue Tracking
To help software development companies develop a better software product, the bug tracking software must offer broader issue tracking features to cover issues related to development workflow, design issues, post-production issues, and more, in addition to coding bug/defect tracking.
Track and Resolve
Bug track and resolve feature in bug tracking software provides comprehensive monitoring of bugs or defects in software development. The software also aids in automated bug resolution for common and repetitive coding defects or issues by recording past bug resolution data and patterns.
Visual Task Board
For easy access and monitoring of bug tracking tasks, a reliable bug tracking software must offer a visual task board. This feature provides a quick, customizable, and interactive view of all bug tracking processes in one place.
Alerts and Notifications
Bug tracking systems are incomplete without alert and notification features. The best issue tracking software offers alerts and notifications to the relevant software development team members for bug identification, bug tracking, bug resolution, and progress/status changes. It ensures uninterrupted software development workflow and timely product delivery.
Access Control
For added security in bug tracking and resolution, bug tracking systems typically offer a role-based access control (RBAC) feature that allows access permissions to relevant authorized team members and restricts others from viewing or making any modifications in the code.
Collaboration
The bug tracking process also requires perfect collaboration within the development team. Thus, online bug tracking software must offer communication, coordination, and collaboration features for better bug tracking and resolution.
Customization
Software development teams have varied needs in bug tracking. The best bug tracking software must provide customization settings for perfect, need-based bug tracking.
Task Management
Bug tracking or issue tracking systems typically offer task management features as these are essential to control and streamline various tasks in the bug tracking lifecycle.
Workflow Management
Apart from task management, bug tracking systems must provide workflow management features for seamless management of bug tracking and resolution workflow.
What Are the Key Factors to Consider Before Buying Bug Tracking Software?
As every software development business has different bug tracking process needs, before choosing the perfect bug tracking software for your business, it is crucial to make sure that you are on the right track. Following this checklist can help you make the right choice.
Deployment Type
Bug tracking software is available as both on-premise and cloud-based or SaaS (Software-as-a-Service) solutions. While on-premise bug tracking tools can have one-time costs, the SaaS-based software is hosted on third-party servers for which the software providers typically charge on a per-month basis. Analyze the pros and cons of each option, and decide whether your business needs an on-premise bug tracking software or a SaaS-based solution.
Budget and Feasibility
A bug tracking system is feasible for your business if it costs well within your budget and its profitability or Return on Investment (ROI) from its deployment outweighs its cost. Before buying the best issue tracking software or bug tracking system, compare the pricing of different bug tracking tools and analyze your budget to choose a feasible software for your business. Additionally, decide whether the basic plan (less priced) can meet your requirements or a higher plan with advanced features is needed.
Features
Bug tracking software solutions available in the market offer different sets of features to suit the varying requirements of businesses. For purchasing the best bug tracking software for your business, it is vital to ensure that the solution facilitates all the necessary tools or features to manage your business’s bug tracking lifecycle.
Integrations
The bug tracking software you choose for your business must enable seamless integration with your existing systems and third-party systems as needed. Discuss this requirement with the software vendor to prevent integration hassles later.
Customer Support and Updates
The best issue tracking software vendor must offer prompt customer support as needed to ensure quick resolution of your software bugs, issues, and queries. You must confirm this directly with the software vendor. Additionally, inquire about the maintenance and updates policy offered by the vendor.
Scalability
Software development businesses typically aim for speedy growth; thus, the best bug tracking software for your business must support scalability for increased needs in the future.
Vendor Reviews
As a bug tracking system is a software development tool that directly impacts your software business profits, selecting the right vendor is as important as choosing the right bug tracking software. You must confirm that the bug tracking system vendor has the required expertise and experience. Verify the vendor’s feedback from other customers of the same industry as yours. If you opt for SaaS-based bug tracking software, it is further essential to ensure that the provider has a good market reputation and reviews as the software is hosted on the provider’s server.
Request a Demo
Ask the defect tracking software vendor to perform a software demo for your target users or leverage the free trial (if available) before choosing the best bug tracking software for your business.
What Is the Average Cost of Bug Tracking Systems?
Software development companies benefit a lot by deploying bug tracking tools, but it is essential to know how much these systems cost. Here is all you need to know about the pricing of the top bug tracking software.
Best Free and Open Source Bug Tracking Software
There are many free and open-source bug tracking systems available in the market that businesses can leverage for seamless bug tracking in software development to enhance profits. These free software tools typically offer limited features or core/basic bug tracking tools; for example, free and open-source bug tracking systems Redmine and WebIssues. Please check our blog on the best free and open source bug tracking software for detailed information on free bug tracking tools.
Factors That Influence the Cost of Bug Tracking Software
The cost of bug tracking systems depends on numerous parameters. Here are the factors that predominantly affect the pricing of bug tracking software.
- Features it offers
- Deployment type
- Number of users
- Number of projects
- Storage
Detailed Pricing Analysis - Bug Tracking Software
Bug tracking system vendors facilitate multiple software packages or plans of their software solution for businesses to choose from, based on their requirements and budget. They typically offer free versions or freemiums and low-priced versions with limited functionality and allow a limited number of users/projects for small businesses with budget limitations that require only the basic bug tracking tools. Advanced or feature-rich versions/packages of the top bug tracking systems designed for large businesses generally cost higher.
It is possible to get many reliable bug tracking software options within $39 per month; for example, YouTrack is free for up to 10 users and costs $3.67 per user per month. GoodDay, another top bug tracking software, allows a free version for up to 15 users with paid packages starting from $4 per user per month. Ubertesters costs $26 per month, BugHerd costs $39 per month, and Backlog offers a free basic version with paid plans starting from $35 per month.
Besides, a bit higher-priced options for the best bug tracking software include Bug-Track.com that offers a 14-day free trial and costs $50 per month for unlimited users and projects, and ZipBoard, which allows a 15-day free trial for all plans and costs $49 per month for unlimited projects and unlimited collaborators (users).
Hidden or Additional Costs to Look For in Bug Tracking Systems
Top bug tracking software vendors are generally transparent about the pricing of their tools. Still, before you plan to buy the best issue tracking software, you must confirm with the software provider about possible hidden costs related to:
- Installation
- Maintenance and system upgrades
- Integrations with other systems
- Customer support
Besides, bug tracking software vendors typically provide customization at extra costs based on the complexity of your requirements. All these factors may significantly influence the pricing of bug tracking systems.
Why Refer to GoodFirms’ List of Top Bug Tracking Software?
GoodFirms prevails as the most dependable source for the list of the best software in various categories, with over 30,000 unbiased reviews from verified customers and a listing of over 60,000 services and software. GoodFirms has performed extensive research and rigorous analysis to formulate the list of best bug tracking software for you. Our insights are based on information gained from industry leaders worldwide and verified user reviews.
GoodFirms handpicks the top bug tracking system software after carefully analyzing their features and prices. We understand your needs and provide you with multiple filters to sort and shortlist bug tracking tools for your business based on prominent features, pricing models, deployment type, devices supported, business size, etc. Leverage this list of the best bug tracking software for businesses curated by GoodFirms and select the right solution to take your business to new heights.