Atera

5.0 (4 Reviews)|Write a Review|Claimed profile
📍 Israel HQFounded 2011

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Best for

SmallMediumFreelancer

Overview

About Atera

Atera is a cloud based all-in-one remote monitoring & management (RMM) software suite for IT service providers. Atera includes everything you need to grow your IT business in one, integrated solution. Ateras fixed monthly pricing model helps IT businesses of all sizes grow with no extra costs. All plans include unlimited devices monitoring, Its that simple. Get your free 30-day trial today. No credit card needed.

At a glance

Software information

Industries served, licensing and the support Atera provides.

Industries

  • Computer-software
  • Professional-training

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Phone
  • Email
  • Live Chat
  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
Languages (4)
EnglishFrenchGermanSpanish

Review analytics

What customers report

5.0
Based on 4 verified reviews
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.3

Verified reviews

Atera reviews

5.0 · 4
Jeremy Dawe
Jeremy Dawe
Posted on Feb 15, 2023

Atera easily monitors IT asset, manages unlimited endpoints and provides automated reports

Overall rating
5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0

At JezWeb, we use Atera for IT asset management. Automated reports that track and measure your networks. There are Customized alert settings and thresholds. Some of the configuration settings are hard to find. Slow refresh of status. No support for Android and limited support for Mac. 

Ataur Rahman
Ataur Rahman
Posted on Feb 15, 2023

Atera is very helpful in managing IT assets of the company

Overall rating
5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0

At GetGenie, We have been using this software for one year. Our experience with this software has been positive overall, and we find it very useful in managing our IT assets. We use the software daily, which has helped us streamline our IT asset management process. The software is user-friendly, and the customer support team is very responsive in case we need assistance. We believe the software offers a good balance between its features and cost in terms of value for money.

Hamza Usmani
Hamza Usmani
Posted on Oct 11, 2022

Atera is the complete set of IT administration tools one has been looking for

Overall rating
5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations5.0

We BuyWeGovyOnline use Atera. You can manage an unlimited number of devices and endpoints for one low monthly fee, according to the company's innovative and inexpensive per-technology pricing approach. You can subscribe on a month-to-month basis (with varying payment options) or yearly (at significant savings). You can try out all of Atera's features for 30 days, and there are three different licensing kinds to select from. The Atera Remote IT Management platform is a robust and all-encompassing tool for managed service providers, IT consultants, and in-house IT departments alike. Atera's limitless stock tracking and maintenance services are available for one affordable monthly fee. In addition, Atera's Network Discovery module finds unmonitored hardware and business openings in real time. Atera is the complete set of IT administration tools you've been looking for.

Daniel Tobon
Daniel Tobon
Posted on Jan 29, 2020

Multiple activities done under one platform

Overall rating
5.0

Capabilities

Atera features

The full feature set, grouped by module.

Remote Desktop Software

  • Audit & Compliance
  • Real Time Chat
  • Remote Access
  • Security

IT Asset Management Software

  • Asset Tracking
  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Maintenance Management
  • Supplier Management

Patch Management Software

  • Automatic Approval
  • Compliance Management
  • Dashboard
  • Network Monitoring
  • Patch Prioritization
  • Patch Scanning
  • Patch Testing
  • Remote Access/Control
  • Reporting
  • Vulnerability Management

Remote Monitoring & Management Software

  • Backup & Recovery
  • Deployment Management
  • For MSPs
  • IT Asset Management
  • Mobile Access
  • Network Monitoring
  • Patch Management
  • Real-Time Alerts
  • Remediation Management
  • Web Protection

Remote Support Software

  • Collaboration
  • Customization
  • Data Sharing
  • Real-Time Chat
  • Remote Access/Control
  • Security

IT Management Software

  • Asset Management
  • Audit Log
  • Capacity Management
  • Compliance Management
  • Inventory Management
  • License Management
  • Maintenance Scheduling
  • Network Monitoring
  • Patch Management
  • Remote Access/Control
  • Operations Management
  • Workflow Automator

Service Desk Software

  • Incident Management
  • IT Asset Management
  • Live Chat
  • Mobile Access
  • Procurement Management
  • Remote Control
  • Self Service Portal
  • SLA Management

MSP Software

  • Backup Management
  • Booking Management
  • CRM
  • Dashboard
  • Help Desk
  • Issue Management
  • Response Template
  • Patch Management
  • Remote Access

Server Management Software

  • Alerts/Notifications
  • CPU Monitoring
  • Credential Management
  • Email Monitoring
  • Event Logs
  • Scheduling
  • Virtual Machine Monitoring

Plans

Atera pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Free Trial
30 Days
Standard$79 / month

Media

Screenshots & video