NinjaOne

4.3 (3 Reviews)|Write a Review|Claimed profile
United States HQFounded 2013

Deployment

Web-basedWindowsMacLinux

Best for

SmallMediumLarge

Overview

About NinjaOne

NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases including endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more.

At a glance

Software information

Industries served, licensing and the support NinjaOne provides.

Industries

  • Architecture-planning
  • Automotive
  • Business-supplies-equipment
  • Civic-social-organization
  • Civil-engineering
  • Computer-network-security

Licensing

  • Proprietary
  • Monthly Payment
  • Quote Based
  • Free trial

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar
  • Documentation

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
Languages (12)
DanishDutchEnglishFrenchGermanItalianNorwegianPolishPortugueseRussianSpanishSwedish

Review analytics

What customers report

4.3
Based on 3 verified reviews
Ease of use5.0
Features & functionality5.0
Customer support3.7
Value for money4.5
Integrations4.0

What users say

Review Analytics of NinjaOne

Every review is verified through Goodfirms before it's published.

4.33 Verified Reviews
Ease of use5.0
Features & functionality5.0
Customer support3.6
Value for money (2 reviews)4.5
Integrations (2 reviews)4.0
Review Summary
Summarized from 3 verified reviews · Updated September 2026
NinjaOne serves as a centralized platform for IT asset management, offering users consolidated visibility into hardware and software assets alongside patch management capabilities. Reviewers highlight its intuitive dashboards and ease of use, which facilitate license tracking, maintenance monitoring, and vulnerability identification. The platform automates patch deployment and reporting while enabling better resource planning. Customer support is noted as responsive to client feedback.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of NinjaOne
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What reviewers mention most

Layla Acharya, Owner at EdwizeVerified Review
Posted on Apr 21, 2023

“NinjaOne provides a single point of contact for locating and fixing software vulnerabilities”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0

We Edwize use NinjaOne. The NinjaOne IT operations platform, which contains a collection of cloud-based services that provide remote administration and monitoring, includes NinjaOne Patch administration as a component. Identifying patches, getting them approved, deploying them, and reporting are all automated using NinjaOne Patch Management. Administrators have immediate access to patch statuses using NinjaOne Patch Management, enabling them to immediately identify which devices are at risk. Furthermore, they can produce and distribute reports that offer thorough details on endpoint compliance. To satisfy their unique requirements, they can authorize and plan patch deployments. In addition, they may create patch policies that aid in scaling up and automating endpoint patching.

Ryan Lei, Founder at PadPCBVerified Review
Posted on Feb 17, 2023

“NinjaOne provides a comprehensive insight into all of our IT assets”

Overall rating4.0
Ease of use5.0
Features & functionality5.0
Customer support3.0
Value for money5.0
Integrations3.0

We PadPCB use NinjaOne as an IT asset management software because it has the tools and features I need to monitor and manage my organization's IT assets properly. Because of its user-friendly dashboards and intuitive navigation, I can easily keep track of my preventive maintenance, check my inventory, and track asset maintenance history. NinjaOne also helps me to monitor financial and personnel information related to my IT assets. I can track my software licenses, as well as the human and financial resources I've dedicated toward each asset. Having access to all these features combined with NinjaOne’s 24/7 support not only helps me to manage my IT assets better, but it also helps me sleep easy, knowing that my assets are securely managed and monitored. NinjaOne's Overview & Reports feature helps me keep a holistic view of all my assets and helps me easily identify where I need to take corrective action.

Dr. Staci Holweger, Founder and Dr. at LifepatchesVerified Review
Posted on Sep 21, 2022

“NinjaOne it allows us to store all your assets in one place and keep them safe”

Overall rating4.0
Ease of use5.0
Features & functionality5.0
Customer support3.0
Value for money4.0
Integrations5.0

We Lifepatches been using NinjaOne for about a year now, and we've had a great experience with it. We have been using NinjaOne IT Asset Management Software once a week. It is easy to use and will make our assets much easier to maintain and manage. The staff at NinjaOne are always open to suggestions and willing to listen to input from clients. We especially like the increased visibility of our hardware and software assets, which has resulted in fewer missed licenses and allowed our IT staff to better plan for projects. We're always looking for ways to improve our internal processes, and we've found that NinjaOne's software has been a great asset to our company. NinjaOne is the best asset management software for small to medium businesses today. Our customers love NinjaOne because of its intuitive interface, ease of use, and its powerful features. NinjaOne is also lightning fast and has a cost-effective price tag.

Capabilities

NinjaOne features

The full feature set, grouped by module.

Remote Monitoring & Management Software

  • Backup & Recovery
  • Deployment Management
  • For MSPs
  • IT Asset Management
  • Mobile Access
  • Network Monitoring
  • Patch Management
  • Real-Time Alerts
  • Remediation Management
  • Web Protection

Patch Management Software

  • Automatic Approval
  • Automatic Patch Deployment
  • Custom Patches
  • Dashboard
  • Network Monitoring
  • Patch Prioritization
  • Patch Scanning
  • Patch Testing
  • Remote Access/Control
  • Reporting
  • Vulnerability Management

Backup Software

  • Backup Log
  • Backup Scheduling
  • Cloud Backup
  • Continuous Backup
  • Data Security
  • File Synchronization
  • Remote Backup
  • Restoration

IT Asset Management Software

  • Asset Tracking
  • Audit Management
  • Compliance Tracking
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Supplier Management

ITSM Software

  • Asset Management
  • Change Management
  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

Remote Support Software

  • Collaboration
  • Customization
  • Data Sharing
  • Diagnostic tools
  • Real-Time Chat
  • Remote Access/Control
  • Remote Printing
  • Screen Sharing
  • Security
  • Session Recording

IT Management Software

  • Asset Management
  • Compliance Management
  • Inventory Management
  • Network Monitoring
  • Remote Access/Control
  • Reporting & Analytics

Network Monitoring Software

  • Dashboard
  • Network Mapping
  • Network Automation
  • Router Monitoring
  • Server Monitoring
  • Uptime Monitoring

Network Security Software

  • Access Control
  • Intrusion Detection System
  • Real Time Monitoring
  • Reporting & Analytics
  • Security Assessment

Data Recovery Software

  • Automatic Backup and Recovery
  • Encrypted and Compressed File Recovery
  • File Recovery
  • Multiple Device Support
  • Raw Data Recovery
  • Real-Time Recovery Progress
  • Recovery from Various Scenarios
  • Regular Updates
  • Security and Privacy
  • User-Friendly Interface

MSP Software

  • Dashboard
  • Patch Management
  • Project Management
  • Remote Access
  • Scheduling

Plans

NinjaOne pricing

Free Version
No
Payment Frequency
Monthly Payment, Quote Based
Preferred Currency
USD ($)
Free Trial
14 Days
NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly. Request a free demo or benefit from a 14-days free trial.

Works with

Integrations

NinjaOne connects with the tools your team already uses.

TeamviewerAcceloRepairShoprConnectWise ManageBrightGaugeConnectWise ControlComputicate PSAHaloPSAHarmonyPSABitdefenderAutotask PSACloudBlue PSAIT PortalIT BoostIT GlueLiongardMSP360 Managed BackupMalwarebytes Endpoint ProtectionNarmadaN-able PassportalPageDutyPassportalScalePad

Media

Screenshots & video