ConnectWise Control

Remote Support That Just Works

5.0 3 Reviews
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ConnectWise Control is a Fast, flexible, and secure Remote Desktop and mobile support solution. It is a cloud-based solution that offers a variety of features that make it easy to connect to remote devices, view and control them, and troubleshoot problems. One unique feature of ConnectWise Control is its integration with ConnectWise Manage. This integration allows businesses to connect remote support sessions seamlessly with their ticketing system, CRM, and other business applications. This can help businesses to improve their overall efficiency and productivity.
United States
3 Industries
1 Language

Screenshot & Video



  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux


  • Chat
  • Phone
  • 24x7 Support


  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinar
  • On-Site Training

ConnectWise Control Core Features

Remote Desktop

  • Audio/Video Calls
  • Audit & Compliance
  • File Sharing
  • Real Time Chat
  • Remote Access
  • Screen Sharing
  • Session Recording

Remote Support

  • Audio/Video Calls
  • Data Sharing
  • Real-Time Chat
  • Remote Access/Control
  • Screen Sharing
  • Session Recording

Remote Work

  • Audio/Video Calls
  • File Sharing
  • Meeting Management
  • Remote Access
  • Security

Help Desk

  • Alerts
  • Customization
  • Dashboards
  • Document Storage
  • Email Integration
  • Escalation
  • Interaction Tracking
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • SLA

ConnectWise Control Pricing

Pricing Type

  • Flat Rate

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription
Vendor pricing page
  • 14 Days Trial

Plans & Packages

$29 Per Year

ConnectWise Control Reviews

5.0 3 Reviews
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ConnectWise Control is a self-hosted remote desktop that allows you to instantly connect to and remotely control devices for fast access & support.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating


Switched from

Review Summary

Just a phenomenal tool. I have been waiting for such a system for a long time. It is very appreciated that it integrates easily with other software. This tool gives relevant professional capabilities. Its remote device control, cross-platform, and mobile device access features attracted me a lot.

Which features have you used in ConnectWise Control?

Help Desk Software

How long have you used ConnectWise Control?

11 Months

How frequently you use ConnectWise Control?


What do you like the most about ConnectWise Control?

It is so fast and secure.

Super useful and neat software.

Easy and fast set up process.

What do you like the least about ConnectWise Control?

It is not that much affordable for everyone.

Great Product

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Used daily with no issues. Been a customer for years now and can only say the service is amazing. Using more and more with the current pandemic situation. It's a perfect product!
Matt Winyard

Great product

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Used all the time. Efficient and always works really well. Very easy to use and very intuitive. Highly recommended.

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