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Remote Support That Just Works

ConnectWise Control is a Fast, flexible, and secure Remote Desktop and mobile support solution. It is a cloud-based solution that offers a variety of features that make it easy to connect to remote devices, view and control them, and troubleshoot problems. One unique feature of ConnectWise Control is its integration with ConnectWise Manage. This integration allows businesses to connect remote support sessions seamlessly with their ticketing system, CRM, and other business applications. This can help businesses to improve their overall efficiency and productivity.
ConnectWise
2008
United States
  • Computer-software
  • Human-resources
  • Professional-training
3 Industries
  • English
1 Language
Industries
  • Computer-software
  • Human-resources
  • Professional-training
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Chat
  • Phone
  • 24x7 Support
Training
  • Webinar
Knowledge Base
  • Help Guides
  • Video
  • Blog
  • Webinar
  • On-Site Training

Media

ConnectWise Control video
ConnectWise Control

ConnectWise Control Core Features

Focus of Remote Desktop Feature
  • Audio/Video Calls
  • Audit & Compliance
  • File Sharing
  • Real Time Chat
  • Remote Access
  • Screen Sharing
  • Session Recording
Focus of Remote Support Feature
  • Audio/Video Calls
  • Data Sharing
  • Real-Time Chat
  • Remote Access/Control
  • Screen Sharing
  • Session Recording
Focus of Remote Work Feature
  • Audio/Video Calls
  • File Sharing
  • Meeting Management
  • Remote Access
  • Security
Focus of Help Desk Feature
  • Alerts
  • Customization
  • Dashboards
  • Document Storage
  • Email Integration
  • Escalation
  • Interaction Tracking
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • SLA

ConnectWise Control Pricing

Pricing Type
  • Flat Rate
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • 14 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Vendor pricing page
Plans & Packages
Standard
$29 Per Year

ConnectWise Control Reviews

3
Total Reviews
5.0/5
Overall Rating
0
Recent Reviews

What Users Say

ConnectWise Control is a self-hosted remote desktop that allows you to instantly connect to and remotely control devices for fast access & support.
Marlon Stokes
Marlon Stokes
Great Product
Matt Winyard
Matt Winyard
Great product
Matt Winyard
Matt Winyard, Computer Aided Design Engineer at Winyard Engineering Ltd

What Users Like The Most

  • It is so fast and secure.
  • Super useful and neat software.
  • Easy and fast set up process.

What Users Like The Least

  • It is not that much affordable for everyone.

ConnectWise Control Reviews

5.03 Reviews
Write a Review
Marlon Stokes

ConnectWise Control is a self-hosted remote desktop that allows you to instantly connect to and remotely control devices for fast access & support.

Just a phenomenal tool. I have been waiting for such a system for a long time. It is very appreciated that it integrates easily with other software. This tool gives relevant professional capabilities. Its remote device control, cross-platform, and mobile device access features attracted me a lot.

What was the project name that you have worked with ConnectWise Control?

Help Desk Software

How long have you used ConnectWise Control?

11 Months

How frequently you use ConnectWise Control?

Daily

What do you like the most about ConnectWise Control?

It is so fast and secure.

Super useful and neat software.

Easy and fast set up process.

What do you like the least about ConnectWise Control?

It is not that much affordable for everyone.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Freshdesk

Switched from

Teamviewer
Matt Winyard

Great Product

Used daily with no issues. Been a customer for years now and can only say the service is amazing. Using more and more with the current pandemic situation. It's a perfect product!

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Matt Winyard

Great product

Used all the time. Efficient and always works really well. Very easy to use and very intuitive. Highly recommended.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
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