ConnectWise Control Overview

ConnectWise Control (formerly ScreenConnect) is a fully functional remote support solution. The software gives you the ability to remotely view and control devices from anywhere there is an Internet connection. As a technician, regardless of whether you primarily support your customer's personal computers or a huge enterprise infrastructure, the ability to quickly and effectively resolve problems allows you to save time and improve customer satisfaction.

ConnectWise Control Core Features

Remote Desktop Features
  • Audio/Video Calls
  • Audit & Compliance
  • File Sharing
  • Real Time Chat
  • Remote Access
  • Screen Sharing
  • Session Recording
Remote Support Features
  • Audio/Video Calls
  • Data Sharing
  • Real-Time Chat
  • Remote Access/Control
  • Screen Sharing
  • Session Recording
Remote Work Features
  • Audio/Video Calls
  • File Sharing
  • Meeting Management
  • Remote Access
  • Security
Help Desk Features
  • Alerts
  • Customization
  • Dashboards
  • Document Storage
  • Email Integration
  • Escalation
  • Interaction Tracking
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • SLA

ConnectWise Control Pricing

Pricing Type
Flat Rate
Free Version
Payment Frequency
Monthly Payment, Annual Subscription
Vendor pricing page
14 Days Trial
Plans & Packages
$29 Per Year

ConnectWise Control Reviews

5.0 (3 Reviews)

ConnectWise Control is a self-hosted remote desktop that allows you to instantly connect to and remotely control devices for fast access & support.

2 months ago
Just a phenomenal tool. I have been waiting for such a system for a long time. It is very appreciated that it integrates easily with other software. This tool gives relevant professional capabilities. Its remote device control, cross-platform, and mobile device access features attracted me a lot.
I have used this software for
11 Months
I use this software
Pros :
  • It is so fast and secure.
  • Super useful and neat software.
  • Easy and fast set up process.
Cons :
  • It is not that much affordable for everyone.
Features Used
  • Help Desk
Switched From :
Also Considered :
Integrated with :
  • Ease of use
  • Features & functionality
  • Customer support
  • Value for money
  • Integrations
  • On-boarding
  • Overall ratings
9 User Score
User Recommendation Score

Great Product

posted on 24/7/20
Used daily with no issues. Been a customer for years now and can only say the service is amazing. Using more and more with the current pandemic situation. It's a perfect product!

Great product

Matt Winyard
posted on 14/4/20

Used all the time. Efficient and always works really well. Very easy to use and very intuitive. Highly recommended.

Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
  • Chat
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training
Claim Profile

This software profile has not been claimed by anyone till now. If you belong to this software and have the authority to own this GoodFirms profile, then please claim it now.

Claim Now