Overview
ConnectWise
ConnectWise Control (formerly ScreenConnect) is a fully functional remote support solution. The software gives you the ability to remotely view and control devices from anywhere there is an Internet connection. As a technician, regardless of whether you primarily support your customer's personal computers or a huge enterprise infrastructure, the ability to quickly and effectively resolve problems allows you to save time and improve customer satisfaction.
Media
Core Features
Remote Desktop Features
  • Audio/Video Calls
  • Audit & Compliance
  • File Sharing
  • Real Time Chat
  • Remote Access
  • Screen Sharing
  • Session Recording
Remote Support Features
  • Audio/Video Calls
  • Data Sharing
  • Real-Time Chat
  • Remote Access/Control
  • Screen Sharing
  • Session Recording
Remote Work Features
  • Audio/Video Calls
  • File Sharing
  • Meeting Management
  • Remote Access
  • Security
Help Desk Features
  • Alerts
  • Customization
  • Dashboards
  • Document Storage
  • Email Integration
  • Escalation
  • Interaction Tracking
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • SLA
Pricing
Pricing Type
Flat Rate
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Vendor pricing page
14 Days Trial
Plans & Packages
Standard
$29 Per Year
Customer Reviews
5.0 (2 Reviews)

Great Product

M
posted on 24/7/20
Used daily with no issues. Been a customer for years now and can only say the service is amazing. Using more and more with the current pandemic situation. It's a perfect product!

Great product

Matt Winyard
posted on 14/4/20

Used all the time. Efficient and always works really well. Very easy to use and very intuitive. Highly recommended.

Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Chat
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training
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