ConnectWise Manage

Automates Processes and Gains Efficiencies Across Your Business

3.0 1 Reviews
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ConnectWise Manage is a PSA Tool Designed To Run Your As-a-Service Business. It creates a single flow of information from start to finish, keeping all team members in the loop. Improve customer satisfaction by creating accountability for your team and supplying a better solution for customers to communicate with them. Gain control of your teams by implementing best practice processes within the system so you can spend less time managing employees, and more time focusing on your business. Ensure billing is correct and create a more efficient finance team, which will lead to higher margins.
ConnectWise
1982
United States
  • Construction
  • Human-resources
2 Industries
  • English
1 Language

Screenshot & Video

1/2

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Linux

SUPPORT

  • Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • On-Site Training

ConnectWise Manage Core Features

Project Management

  • Collaboration
  • Dashboard
  • Expense Tracking
  • Project Tracking
  • Reporting and Forecasting
  • Task Management
  • Workflow Management

Billing and Invoicing

  • Billing Portal
  • Contingency Billing
  • Customizable Invoices
  • Hourly Billing
  • Online Invoicing
  • Online Payments
  • Project Billing

Reporting

  • Automated Reports
  • Customizable Dashboard
  • Drag & Drop
  • Financial Reports
  • Marketing Reports
  • Report Export
  • Sales Reports
  • Visual Analysis

Business Process Management

  • Alerts/Notifications
  • Collaboration
  • Process Monitoring
  • Project Management
  • Reporting & Analysis
  • Workflow Management

Time Tracking

  • Alerts/Notifications
  • Billable Hours
  • Multiple Billing Rates
  • Reports & Analysis
  • Timesheet Management

Procurement

  • Budget Management
  • Invoice Processing

Remote Monitoring & Management

  • Backup & Recovery
  • For MSPs
  • Mobile Access
  • Real-Time Alerts
  • Web Protection

MSP

  • Billing & Invoicing
  • Dashboard
  • Issue Management
  • Live Chat
  • Project Management
  • Scheduling

ConnectWise Manage Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Quote Based
Vendor pricing page

ConnectWise Manage Reviews

3.0 1 Reviews
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Gary Boyle

Its not great for projects and CRM

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: It's integrated into our ticketing and billing platform. Part of our PSA Cons: The CRM features are pretty weak. It doesn't really track anything that great. Super hard to use for projects.
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