Automates Processes and Gains Efficiencies Across Your Business
ConnectWise Manage is a PSA Tool Designed To Run Your As-a-Service Business. It creates a single flow of information from start to finish, keeping all team members in the loop. Improve customer satisfaction by creating accountability for your team and supplying a better solution for customers to communicate with them. Gain control of your teams by implementing best practice processes within the system so you can spend less time managing employees, and more time focusing on your business. Ensure billing is correct and create a more efficient finance team, which will lead to higher margins.
Pros: It's integrated into our ticketing and billing platform. Part of our PSA
Cons: The CRM features are pretty weak. It doesn't really track anything that great. Super hard to use for projects.
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