OXON

Single Platform to Communicate and Track Customers Throughout their Lifecycle.
5.0 (1 Reviews) Write a Review
Overview
OXON Tech
OXON is a cloud-based contact center suite suitable for businesses of all sizes. It allows users to manage inbound customer service and customer support calls, outbound sales calls, email, chat and business management functions with a single platform.

Agents can interact with clients via phone, email, chat, social media and text messages through the built-in ticketing system. OXON provides managers with call monitoring tools, and agents see a popup of past customer history when receiving calls. Customer history can include calls, emails and sales data.
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Core Features
Customer Service Features
  • Help Desk
  • Self-Service Portal
  • Social Media Integration
Call Center Features
  • Call Logging
  • Call Recording
  • Call Scripting
  • Conference Calling
  • Manual Dialer
  • Voicemail
Pricing
Pricing Type
Flat Rate
Free Version
No
Payment Frequency
Monthly Payment
Vendor pricing page
14 Days Trial
Plans & Packages
Standard
$45 Per Month
Customer Reviews
5.0 (1 Reviews)

Intelligent solution

igor szabo
posted on 12/5/21
Oxons omni-channel solution is intelligent, reliable and probably the best solution for contact centers. The software is high quality, the performance with it makes customer happy with the best experience they are receiving.
Licensing & Deployment
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Chat
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Infographics
  • Case Studies
  • Whitepapers
  • On-Site Training