igor szabo
Posted on May 12, 2021
OXON
1 Review
Single Platform to Communicate and Track Customers Throughout their Lifecycle.
OXON is a cloud-based contact center suite suitable for businesses of all sizes. It allows users to manage inbound customer service and customer support calls, outbound sales calls, email, chat and business management functions with a single platform. Agents can interact with clients via phone, email, chat, social media and text messages through the built-in ticketing system. OXON provides managers with call monitoring tools, and agents see a popup of past customer history when receiving calls. Customer history can include calls, emails and sales data.
2015
Lithuania
- Accounting
- Banking
- Financial-services
- Hospital-health-care
- Industrial-automation
- Information-services
- Information-technology-services
- Insurance
- Telecommunications
- English
Industries
-
Accounting
-
Banking
-
Financial-services
-
Hospital-health-care
-
Industrial-automation
-
Information-services
-
Information-technology-services
-
Insurance
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
Support
-
Email
-
Chat
-
Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
OXON Core Features
Focus of Customer Service Feature
- Alerts/Notifications
- Appointment Management
- Escalation
- Feedback Management
- Help Desk
- Knowledge Base
- Live Chat
- Response Templates
- Self-Service Portal
- Social Media Integration
OXON Pricing
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
This profile is not claimed
Do you own or represent this business? Enter your business email to claim your Goodfirms profile.