Name: Vision Helpdesk
Price: 12.00 USD
Rating: 5.0 (2 reviews)

Help Desk, Satellite Help Desk, ITSM Service Desk & Live Chat Software

A robust all-in-one multi-channel ticket management software that allows users to centralize all their customer conversations via phone, chat, email, web portal, Facebook, and Twitter. Convert your business email, phone, chat social media, and web requests into tickets and manage them at one place at central help desk. A Customer Service Software is a centralized software that collects all customer support requests from different channels like contact forms, Email, Phone, Chat, Facebook, Twitter and manages them in one place. Vision Helpdesk customer service software products are categorized as Help Desk Software, Multi-Company Help Desk Software, ITIL/ITSM Service Desk Software, and Live Chat Software.

Licensing & Deployment

Cloud Hosted
On Premises
Web-based
iPhone/iPad
Android
Windows
Mac
Linux

Support

Chat
Phone

Knowledge Base

Help Guides
Video Guides
Blogs
Webinars
Case Studies

Media

Vision Helpdesk Core Features

Focus of Help Desk Feature

Analytics & Reporting
Alerts
Customization
Dashboards
Document Storage
Email Integration
Escalation
Knowledge Base
Live Chat
Multi-Channel
Multilingual
Response Template
SLA
Ticketing Management

Vision Helpdesk Pricing

Pricing Type

Flat Rate

Free Version

Free Trial

30 Days Trial

Payment Frequency

Monthly Payment
Annual Subscription
One-Time Payment

Vendor pricing page

Plans & Packages

Standard

$12.00 Per Month

Vision Helpdesk Reviews

5.02 Reviews

Brooke Curtis

Posted on Feb 03, 2023

Vision Helpdesk is an ideal live chat software that allows you to instantly connect with visitors and offers real-time communication.

Simply the best tool. this is an awesome tool that is helpful to build a sound client base. it’s good for live monitoring and chatting with customers. It works perfectly well for me. It helped us close more sales as it provides real-time communication.

What was the project name that you have worked with Vision Helpdesk?

Help Desk Software , Live Chat Software , Customer Service Software , Service Desk Software

How long have you used Vision Helpdesk?

7 Months

How frequently you use Vision Helpdesk?

Daily

What do you like the most about Vision Helpdesk?

It’s convenient and effective to use the tool.

Very great functionality and usability.

User-friendly and interactive software.

What do you like the least about Vision Helpdesk?

It’s a good tool for real-time chat and I am still exploring all its features.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Integrations

Switched from

Virginia Bishop

Posted on Jan 06, 2023

Vision Helpdesk is a leading customer service software that helps all sizes of businesses by providing nice options to manage various channels.

This one is great software in the workspace and good for business use. Great for managing easy email, web forms, Twitter, live chat, Facebook etc. nice having the solution to be able to respond to my end users from anywhere. It does everything it needs to.

What was the project name that you have worked with Vision Helpdesk?

Help Desk Software , Customer Service Software

How long have you used Vision Helpdesk?

9 Months

How frequently you use Vision Helpdesk?

Daily

What do you like the most about Vision Helpdesk?

Simple-to-use, yet sophisticated service desk solution.

Easy to use and intuitive interface.

Full-featured and very handy tool.

What do you like the least about Vision Helpdesk?

It doesn’t have any lagging issues, just a perfect one.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating