Vision Helpdesk

Multi Channel Help Desk Software

0 Reviews

A robust all-in-one multi-channel ticket management software that allows users to centralize all their customer conversations via phone, chat, email, web portal, Facebook, and Twitter.

Product demo & screenshots

Core Features

Help Desk Software Features

Analytics
Automated Routing
Dashboards
Email Integration
Escalation
Interaction Tracking
IT Asset Management
Knowledge Base Management
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA)
Ticketing management
Alerts
Customer satisfaction survey
Customizable Branding
Document Storage

Deployment

Cloud Hosted
On-Premise
Open API

Devices Supported

Windows
Mac
Linux
Android
iPhone/iPad
Web-based

Pricing Model

Monthly payment
Annual Subscription
Quote Based
One-time payment
Free

Resources

Help Guides
Webinars
Video Guides
Blogs
Infographics
Case Studies
Whitepapers
On-Site Training

Support

Phone
Live Chat
Online (Ticket)
Email
Business Hours

Business Size

Small
Medium
Large
Freelancer

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Key Details

Starting Price:

$12.00/Month

Check vendor pricing

Software trial:

30 Days

Platforms:

Vendor name:

Vision Helpdesk