Zendesk Sunshine
The messaging platform for conversational business
Sunshine Conversations lets you unify messages from every channel into a single conversation, and build interactive messaging experiences anywhere. The Sunshine Conversations platform grew out of Smooch, a Montreal-based startup that joined the Zendesk family in May 2019. Smooch’s mission was to humanize the relationship between businesses and customers, so you can see why Smooch + Zendesk was a match made in heaven.
Licensing & Deployment
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
- Mac
- Linux
Support
- Chat
- Phone
Knowledge Base
- Help Guides
- Video Guides
- Blogs
Media
Zendesk Sunshine Core Features
Focus of Live Chat Feature
- Alerts/Notifications
- Canned Responses
- Chat Bots
- File Transfers
- Proactive Chat
- Reports & Analytics
- Secured Encryption
- Visitor Tracking
Zendesk Sunshine Pricing
Pricing Type
- Flat Rate
Free Version
- No
Payment Frequency
- Monthly Payment
Plans & Packages
Standard
$495 Per Month
Zendesk Sunshine Reviews
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