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Stop losing customers due to long response times. Sugester helps you collect and sort through incoming messages, assign team members to deal with each question and monitor their resolution. Providing stellar customer support has never been so simple. Cut down on helpdesk costs by helping your customers help themselves. Sugester makes it easy to share how-to's, FAQs and solutions to common problems. Not every issue requires the involvement of your team. Publish help materials online to save money and provide a 24/7/365 support channel.
- Construction
- Human-resources
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
- Mac
- Linux
SUPPORT
- Chat
- Phone
- 24x7 Support
Knowledge Base
- Help Guides
- Video
- Blog
- On-Site Training
Sugester Core Features
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Forecasting & Analytics
- Mobile Access
- Reporting
- Sales Automation
- Workflow Automation
- Analytics & Reporting
- Alerts
- Customization
- Dashboards
- Document Storage
- Escalation
- Interaction Tracking
- Knowledge Base
- Multi-Channel
- Response Template
- Ticketing Management
- Alerts/Notifications
- Canned Responses
- Chat Bots
- Geo Targeting
- Proactive Chat
- Reports & Analytics
- Secured Encryption
- Visitor Tracking
- Automation
- Customer Surveys
- Drip Campaigns
- Event Triggered Email
- Landing Pages/Web Forms
- Mailing List Management
- Collaboration Tool
- Portfolio Management
- Project Budgeting
- Project Scheduling
- Reporting
- Task Management
- Team Collaboration
Sugester Pricing
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
Vendor pricing page
-
30 Days Trial
Plans & Packages
Standard
$9 Per Month
Sugester Reviews
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