Drift
Deployment
Best for
Overview
About Drift
What does Drift do, We help companies engage in real-time, personalized conversations with the right customers at the right time, so they can build trust and accelerate revenue. And how does Drift do that, We’re living in a buyer-centric world, where companies need to connect with customers on their terms. Our Revenue Acceleration Platform helps them do just that. We connect companies with buyers in real-time via chat, video, voice, or email to help build trust and accelerate revenue.
At a glance
Software information
Industries served, licensing and the support Drift provides.
Industries
- Marketing-advertising
Licensing
- Proprietary
- Monthly Payment
- Quote Based
Support
- Live Chat
Training
- Webinar
Knowledge Base
- Help Guides
- Video
- Blog
Capabilities
Drift features
The full feature set, grouped by module.
Live Chat Software
- Alerts/Notifications
- Canned Responses
- Chat Bots
- Proactive Chat
- Reports & Analytics
- Secured Encryption
- Visitor Tracking
Conversational Marketing Platform
- Audience Targeting
- Chatbot
- Email Automation
- Group Messaging
- Human Handover
- Live Chat
- Multi-Channel Communication
Customer Experience Software
- Customer Segmentation
- Dashboard
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
Chatbot Software
- AI & Machine Learning Capabilities
- Analytics and Reporting
- Compliance and Privacy
- Customizable Templates
- Easy Integration
- Multi-Channel Support
- Multilingual Support
- Personalization
- Scalability
Plans
Drift pricing
Media
Screenshots & video
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