Overview
SPRINKLR INC.
2009
United States
Sprinklr is the first unified customer experience management platform for the enterprise. We help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel — at scale.
Industries
  • Marketing & Advertising
Languages
  • English
  • French
  • Portuguese
  • Spanish
Media
Sprinklr
Sprinklr
Core Features
Customer Experience Features
  • Action Management
  • Customer Segmentation
  • Dashboard
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis
Social Media Marketing Features
  • Boosting
  • Campaign Management
  • Collaboration
  • Content Curation
  • Engagement
  • Listening
  • Monitoring
  • Multi-Account Management
  • Scheduling
  • Social Analytics
Social Media Management Features
  • Brand Tracking
  • Campaign Management
  • Collaboration
  • Content Management
  • Customer Engagement
  • Multi-Account Management
  • Post Scheduling
  • Publishing Management
  • Reporting & Analytics
  • Social Media Monitoring
Social Networking Features
  • Activity/News Feed
  • Advertising Management
  • Event Management
  • Social Media Management
  • User Management
Pricing
Pricing Type
Contact Vendor
Preferred Currency
USD ($)
Free Version
No
Payment Frequency
Quote Based
Customer Reviews
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Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac
Support
  • Phone
  • 24x7 Support
Knowledge Base
  • Help Guides
  • Blogs
  • On-Site Training
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