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Kustomer

Customer Service Reimagined

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Kustomer is the customer service CRM platform helping contact centers and businesses reimagine service and support in today’s customer-first world. Kustomer enables personalized, efficient and effortless customer and agent experiences by delivering unprecedented views of a customer's history, facilitating continuous omnichannel conversations and using intelligence to automate repetitive tasks and surface knowledge.

Kustomer

Screenshot & Video

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LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based
  • Windows

SUPPORT

  • Chat
  • Phone

Knowledge Base

  • Help Guides
  • Blogs
  • Case Studies

Kustomer Core Features

Customer Service

  • Alerts/Notifications
  • Appointment Management
  • Live Chat
  • Response Template
  • Self-Service Portal

Customer Engagement

  • Churn Management
  • Communication Management
  • Live Chat
  • Reporting/Analytics

Customer Experience

  • Action Management
  • Customer Segmentation
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Text Analysis

Kustomer Pricing

Pricing Type

  • Flat Rate

Free Version

  • No

Payment Frequency

  • Monthly Payment
Vendor pricing page

Plans & Packages

Standard
$99.00 Per Month

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