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Every month, billions of people use Facebook to connect with their friends and favorite brands. Facebook messenger for business allows brands to have more meaningful conversations with their customers. Quiq combines the power of technology with the social experience so that Facebook users can initiate a conversation directly with your company or as a call to action on one of your Facebook ad campaigns.
Quiq
2015
United States
  • Financial-services
  • Hospitality
  • Leisure-travel
  • Retail
4 Industries
  • English
1 Language
Industries
  • Financial-services
  • Hospitality
  • Leisure-travel
  • Retail
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Chat
  • Phone
  • 24x7 Support
Knowledge Base
  • Help Guides
  • Video
  • Blog

Media

Quiq

Quiq Core Features

Focus of Live Chat Feature
  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Geo Targeting
  • Proactive Chat
  • Reports & Analytics
Focus of SMS Marketing Feature
  • Contact Management
  • Mass Texting
  • Message Personalization
  • Repeating Messages
  • Scheduled Messaging
Focus of Customer Engagement Feature
  • Communication Management
  • Feedback Management
  • Live Chat
  • Reporting/Analytics
  • Self Services
Focus of Customer Experience Feature
  • Customer Segmentation
  • Dashboard
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Reporting & Analytics
  • Sentiment Analysis
Focus of Conversational Marketing Platform Feature
  • Appointment Scheduling
  • Audience Targeting
  • Chatbot
  • Group Messaging
  • Human Handover
  • Lead Distribution
  • Lead Qualification
  • Live Chat
  • Multi-Channel Communication
  • Product Recommendations

Quiq Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Quote Based
Vendor pricing page

Quiq Reviews

5.0 1 Review
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  • Most Recent
  • Rating: high to low
  • Rating: low to high
Write a Review
Gary Hunt

Quiq is a leading customer service messaging platform designed to connect consumers with enterprises.

Awesome live chat software, does the job for my website. I have been using this software for 10 months and I must say that working with it is really enjoyable. It has helped us a lot with a support system and closing more sales. It worked more than other software.

What was the project name that you have worked with Quiq?

Live Chat Software , SMS Marketing Software , Customer Experience Software

How long have you used Quiq?

10 Months

How frequently you use Quiq?

Daily

What do you like the most about Quiq?

It is an easy-to-implement and easy-to-use tool.

Provides great integration with Oracle.

It is a Smooth, simple and convenient solution.

What do you like the least about Quiq?

More customization options could make it more useful.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

NetSuite

Switched from

Arena
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