Clarabridge
Deployment
Best for
Overview
About Clarabridge
Clarabridge helps hundreds of the world's leading brands understand and improve their customer experience. Using advanced text analytics, Clarabridge transforms survey, social, voice and all other forms of customer feedback into intelligence used to empower confident, decisive action across the business. The result: happier customers. With customer feedback trends, correlation, and root cause analysis the best and biggest companies in the world use the Clarabridge SaaS solution to power their CEM programs.
At a glance
Software information
Industries served, licensing and the support Clarabridge provides.
Industries
- Marketing-advertising
Licensing
- Proprietary
- Quote Based
Support
- Phone
- Online (Ticket)
Training
- Help Guides
- Video Guides
- Blogs
- Webinars
- On-Site Training
Knowledge Base
- Help Guides
- Video Guides
- Blogs
- Webinars
- On-Site Training
Capabilities
Clarabridge features
The full feature set, grouped by module.
Business Intelligence Software
- Ad Hoc Analysis
- Benchmarking
- Key Performance Indicators
- Strategic Planning
- Trend/Problem Indicators
Customer Service Software
- Alerts/Notifications
- Live Chat
Data Extraction Software
- Data Cleansing
- Disparate Data Collection
- Document Extraction
- Email Address Extraction
- Schedule Extraction
- Unstructured Data Extraction
Customer Experience Software
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Social Media Management Software
- Content Management
- Multi-Account Management
- Post Scheduling
- Reporting & Analytics
Plans
Clarabridge pricing
Media
Screenshots & video
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