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Clarabridge helps hundreds of the world's leading brands understand and improve their customer experience. Using advanced text analytics, Clarabridge transforms survey, social, voice and all other forms of customer feedback into intelligence used to empower confident, decisive action across the business. The result: happier customers. With customer feedback trends, correlation, and root cause analysis the best and biggest companies in the world use the Clarabridge SaaS solution to power their CEM programs.
- Marketing-advertising
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
- Web-based
SUPPORT
- Phone
Knowledge Base
- Help Guides
- Video Guides
- Blogs
- Webinars
- On-Site Training
Clarabridge Core Features
- Ad Hoc Analysis
- Benchmarking
- Key Performance Indicators
- Strategic Planning
- Trend/Problem Indicators
- Data Cleansing
- Disparate Data Collection
- Document Extraction
- Email Address Extraction
- Schedule Extraction
- Unstructured Data Extraction
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Clarabridge Pricing
Pricing Type
- Contact Vendor
Free Version
- No
Payment Frequency
- Quote Based
Clarabridge Reviews
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