Visit website

Actionable Insights from Every Customer Interaction, in One Platform

Clarabridge helps hundreds of the world's leading brands understand and improve their customer experience. Using advanced text analytics, Clarabridge transforms survey, social, voice and all other forms of customer feedback into intelligence used to empower confident, decisive action across the business. The result: happier customers. With customer feedback trends, correlation, and root cause analysis the best and biggest companies in the world use the Clarabridge SaaS solution to power their CEM programs.
Clarabridge
2006
United States
  • Marketing-advertising
1 Industry
  • English
1 Language
Industries
  • Marketing-advertising
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
Support
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training

Media

Clarabridge Core Features

Focus of Business Intelligence Feature
  • Ad Hoc Analysis
  • Benchmarking
  • Key Performance Indicators
  • Strategic Planning
  • Trend/Problem Indicators
Focus of Customer Service Feature
  • Alerts/Notifications
  • Live Chat
Focus of Data Extraction Feature
  • Data Cleansing
  • Disparate Data Collection
  • Document Extraction
  • Email Address Extraction
  • Schedule Extraction
  • Unstructured Data Extraction
Focus of Customer Experience Feature
  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis
Focus of Social Media Management Feature
  • Content Management
  • Multi-Account Management
  • Post Scheduling
  • Reporting & Analytics

Clarabridge Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Payment Frequency
  • Quote Based
Vendor pricing page

Clarabridge Reviews

No Review
No reviews submitted yet.
Be the first one to review
This profile is not claimed

Do you own or represent this business? Enter your business email to claim your Goodfirms profile.

Thank you for claimed

You have successfully submit request your claim