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Ask more, know more, do more.

SurveyMonkey is the world’s leading survey platform enabling curious individuals and companies – including 98% of the Fortune 500 – to have conversations at scale with the people who matter most. Ask more. Know more. Do more.
SurveyMonkey
Licensing & Deployment
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Infographics
  • Case Studies
  • On-Site Training

Media

SurveyMonkey video

SurveyMonkey Core Features

Focus of Survey Feature
  • Analysis Tools
  • Campaign Management
  • Custom Survey URLs
  • Offline Response Collection
  • Question Branching
  • Skip Logic
  • Survey Design
Focus of Polling Feature
  • Data Analysis Tools
  • Feedback Collection
  • Live Results Tracking
  • Online Polling
  • Poll Themes
  • Reporting
  • Supports Multimedia
Focus of Market Research Feature
  • Benchmarking
  • Data Management
  • Multi- Channel Distribution
  • Panel Management
  • Reporting/Analysis
  • Sample Management
  • Statistical Analysis
  • Survey Management
Focus of Customer Engagement Feature
  • Churn Management
  • Communication Management
  • Feedback Management
  • Reporting/Analytics
Focus of Customer Experience Feature
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Operations Management
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis

SurveyMonkey Pricing

Pricing Type
  • Contact Vendor
Free Version
  • Yes
Free Trial
  • 30 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free
Vendor pricing page

SurveyMonkey Reviews

1.01 Review
Write a Review
Chuck Flacks

Great Product With Appalling Policies

I generally enjoy using SurveyMonkey and think it's a powerful tool. However, when I made an error and spent $900 on a crosstabs function, the staff refused to credit me any refund (even partial). Thus, I'm left with a terrible sense of their product, their customer service, and their business model. I can't even cancel my subscription in protest. The only recourse I have is to not renew. The market could use a better product with better customer service and more lenient terms.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
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