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SurveyMonkey is the world’s leading survey platform enabling curious individuals and companies – including 98% of the Fortune 500 – to have conversations at scale with the people who matter most. Ask more. Know more. Do more.
Screenshot & Video
LICENSING & DEPLOYMENT
- Cloud Hosted
- On Premises
- Web-based
- iPhone/iPad
- Android
- Windows
- Mac
- Linux
Knowledge Base
- Help Guides
- Video Guides
- Blogs
- Webinars
- Infographics
- Case Studies
- On-Site Training
SurveyMonkey Core Features
- Analysis Tools
- Campaign Management
- Custom Survey URLs
- Offline Response Collection
- Question Branching
- Skip Logic
- Survey Design
- Data Analysis Tools
- Feedback Collection
- Live Results Tracking
- Online Polling
- Poll Themes
- Reporting
- Supports Multimedia
- Benchmarking
- Data Management
- Multi- Channel Distribution
- Panel Management
- Reporting/Analysis
- Sample Management
- Statistical Analysis
- Survey Management
- Churn Management
- Communication Management
- Feedback Management
- Reporting/Analytics
SurveyMonkey Pricing
Pricing Type
-
Contact Vendor
Free Version
-
Yes
Payment Frequency
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Monthly Payment
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Annual Subscription
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Quote Based
-
Free
Vendor pricing page
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30 Days Trial
SurveyMonkey Reviews

Chuck Flacks
Posted on Sep 07, 2021
Great Product With Appalling Policies
Review Summary
I generally enjoy using SurveyMonkey and think it's a powerful tool. However, when I made an error and spent $900 on a crosstabs function, the staff refused to credit me any refund (even partial). Thus, I'm left with a terrible sense of their product, their customer service, and their business model. I can't even cancel my subscription in protest. The only recourse I have is to not renew. The market could use a better product with better customer service and more lenient terms.
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