GetFeedback

Understand why and take action when it matters most—with our agile customer experience (CX) platform
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Overview
SurveyMonkey
The world is changing fast, and so are your customers. You need an agile CX solution that lets you deliver great experiences to meet the changing needs of your customers. Collecting customer feedback shouldn’t be complicated. Our easy-to-use solution measures the voice of your customer so you can take action and provide an exceptional experience.
Media
Core Features
Survey Features
  • Analysis Tools
  • Automated Responses
  • Custom Branding
  • Custom Survey URLs
  • Email Marketing
  • Offline Response Collection
  • Question Library
  • Supports Multimedia
  • Survey Design
Customer Experience Features
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Operations Management
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis
Pricing
Pricing Type
Contact Vendor
Free Version
No
Payment Frequency
Quote Based
Customer Reviews
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Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac
Support
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
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