AnswerDash

Customers no longer need to leave the page to get smart, instant answers to their questions. AnswerDash AI predicts user needs and presents Q&A that is contextual to the webpage or personalized to the user. Now your customers can get instant answers without submitting a ticket or starting a live chat. What makes AnswerDash predictive self-service better than the rest? The predictive bit is our secret sauce. AnswerDash can predict your customer questions based on your website page content or user profile before they start a ticket or live chat.

When AnswerDash empowers your customers to help themselves, three good things happen: Your support tickets drop, your sales conversions rise and your CSAT scores go up. The AnswerDash ROI Dashboard gives you up-to-the-minute feedback on your ticket deflections, live chat defections, cost savings, customer time savings, and agent time savings.