AnswerDash
AI Self-Service in action by clicking the Q&A tab or the question mark on the right!
Customers no longer need to leave the page to get smart, instant answers to their questions. AnswerDash AI predicts user needs and presents Q&A that is contextual to the webpage or personalized to the user. Now your customers can get instant answers without submitting a ticket or starting a live chat. What makes AnswerDash predictive self-service better than the rest? The predictive bit is our secret sauce. AnswerDash can predict your customer questions based on your website page content or user profile before they start a ticket or live chat. When AnswerDash empowers your customers to help themselves, three good things happen: Your support tickets drop, your sales conversions rise and your CSAT scores go up. The AnswerDash ROI Dashboard gives you up-to-the-minute feedback on your ticket deflections, live chat defections, cost savings, customer time savings, and agent time savings.
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
Knowledge Base
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Help Guides
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Video Guides
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Blogs
Media
AnswerDash Core Features
Focus of Customer Success Feature
- Communication Management
- Customer Engagement
- Task Management
AnswerDash Pricing
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
AnswerDash Reviews
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