Brightback

Auto-trigger customer-saving workflows and provide insights on where you need to improve.

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Brightback helps save and retain customers, automatically triggers customer-saving workflows, and provides insights on where you need to improve. Maximize your efforts on high-value accounts with automated customer profiling. Target customers with personalized offers by segment, LTV, tenure, usage, and more.




Brightback

Screenshot & Video

1/1

LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies

Brightback Core Features

Customer Success

  • Account Management
  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Revenue Management

Customer Experience

  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Operations Management
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis

Brightback Pricing

Pricing Type

  • Flat Rate

Free Version

  • No

Payment Frequency

  • Quote Based

Plans & Packages

Standard
$1000 Per Month

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