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Brightback

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Deployment

Web-based

Best for

SmallMedium

Overview

About Brightback

Brightback helps save and retain customers, automatically triggers customer-saving workflows, and provides insights on where you need to improve. Maximize your efforts on high-value accounts with automated customer profiling. Target customers with personalized offers by segment, LTV, tenure, usage, and more.

At a glance

Software information

Industries served, licensing and the support Brightback provides.

Licensing

  • Quote Based

Support

  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
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Capabilities

Brightback features

The full feature set, grouped by module.

Customer Success Software

  • Account Management
  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Revenue Management

Customer Experience Software

  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Operations Management
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis

Plans

Brightback pricing

Price Type
Month
Free Version
No
Payment Frequency
Quote Based
Vendor pricing page
Standard$1000 / month

Media

Screenshots & video

Brightback screenshot

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