Akio.CX
The ultimate Contact Centre software
AKIO is a company that provides customer experience software platforms. It proposes cross-channel solutions that help you with customer engagement management, voice of the customer analysis and brand reputation monitoring. Akio proposes Akio.CX, a unified customer relations platform - with all channels including voice, emails, chat, social media,... - combined with a complete listening and analytics system of media coverage, social conversations and customer feedback. Our offer is designed to help companies to optimise customer service experience and increase customer knowledge.
1998
France
- Marketing-advertising
- Telecommunications
- English
Industries
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Marketing-advertising
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Telecommunications
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
Support
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Phone
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24x7 Support
Knowledge Base
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Help Guides
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Video
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Blog
Media
Akio.CX Core Features
Focus of Call Center Feature
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Queue Management
Akio.CX Pricing
Pricing Type
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Contact Vendor
Preferred Currency
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USD ($)
Free Version
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No
Payment Frequency
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Quote Based
Akio.CX Reviews
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