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Helps organizations onboard, retain and grow their customers.

WalkMe's product super-imposes an interactive and flexible layer containing step-by-step balloon hints, which are attached to different User Interface (UI) elements, that appear in a sequential manner according to the users' actions. WalkMe's Walk-Thru’s are automatically overlaid on the UI itself, adapting themselves to changing layouts and element positions, and do not require any agent, player, or software to be installed on the end-users machines. WalkMe is a code-free software that enables organizations to measure, drive, and act to ultimately accelerate the return on their software investment.
WalkMe
Licensing & Deployment
  • Cloud Hosted
  • Web-based
Support
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs

WalkMe Core Features

Focus of Customer Success Feature
  • Customer Engagement
  • Customer Lifecycle Management
  • Onboarding
  • Task Management
Focus of Customer Engagement Feature
  • Churn Management
  • Content Creation
  • Feedback Management
  • Response Template
  • Reporting/Analytics
Focus of Customer Experience Feature
  • Action Management
  • Customer Segmentation
  • Dashboard
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Operations Management
  • Survey/Poll Management
  • Trend Analysis

WalkMe Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Payment Frequency
  • Quote Based
Vendor pricing page

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