Best Customer Experience Software

Clarivate™ is a global leader in providing trusted information and insights to accelerate the pace of innovation. Our portfolio consists of some of the world’s most trusted information brands, including the Web of Science™, Cortellis™, Derwent™, CompuMark™, MarkMonitor™, and Techstreet™. With CFN Insight™, you can identify every customer touchpoint, assign a business owner who i ... read more about CFN Insight

Understand the post-sale journey of your customers on multiple touchpoints throughout their lifecycle. Leverage those insights for personalized triggered campaigns. Crowdvocate is a B2B customer marketing & advocacy automation platform that uses AI to enable marketers to streamline engagement, generate customer references, gain insights, capture VoC, and scale advocacy. Our platform enables custom ... read more about Crowdvocate

What do you get with CXONCLOUD? Lead Generation App builder, one-click connect to the web, social & print media, live chat with the customer, one-click bulk send customer announcements, creating awards & rewards. Instant booking confirmations, cancellations, reschedules, managing feedback, loyalty, calendar & quotes. Collecting ratings, reviews, recommendations, the popularity of products, service ... read more about CXONCLOUD

Maximize your sales and grow your business with your very own customer loyalty program! Branded to your business, Kangaroo gives you the power to reward, communicate and engage customers on multiple channels to boost business. It's never been so easy! Attract, retain and boost sales by offering rewards, perks and experiences that will get customers to spend more, more often at your store. *Integra ... read more about Kangaroo

Find out how your drive thru, third-party delivery, pickups, and in-store customers are feeling, fix anything in seconds, get more 5-star reviews, and have an easy-button for insight and retention. Gather customer data for all locations regardless of how they customers interact with your brand, i.e. 3rd party delivery, online ordering etc.. Effortlessly measure satisfaction 18x more effectively th ... read more about Ovation

Earn your customer's loyalty by rewarding them for more than just the dollars they spend. Create digital engagements that incentivize customers to return and refer. Create Loyalty Leaderboard contests. Earn points and badges for: follows on Twitter & Instagram, hashtags and keywords on Twitter, referring-a-friend, bookings, registering for events and check-ins, reservations via SevenRooms, multi-s ... read more about PeopleVine

Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of ... read more about Yext

Increase your revenue by up to 50% with a customer loyalty and rewards program using SailPlay Loyalty. With SailPlay, you can customize your program, plus manage your customers, their activities, points and rewards from just one system. And also create automated, customized marketing campaigns to keep your customers returning to you. ... read more about SailPlay

Optimize your brand's store or product finder to turn online searches into offline purchases. Brandify’s store locator delivers a multi-channel local search experience when combined with Listings, Review Builder, Local Pages, ride-sharing, and social sharing as key integration points for online to offline (O2O) conversions. Brandify’s Store Locator Software puts control and automation in your ... read more about Brandify Store Locator

TapMango strengthens relationships by providing a Customer Engagement Platform offering businesses innovative solutions through their own loyalty program. TapMango's passion and purpose is to empower businesses to do 3 things: •Retain their customers •Upsell to existing customers •Acquire new customers. We provide our merchants with all the necessary tools to run their very own Loyalty Prog ... read more about TapMango

Confirmit is a market research platform that gathers essential business data regarding customers, markets and employees and helps businesses to grow. Confirmit’s market research helps businesses increase productivity, reporting and maintain competitive edge by incorporating new techniques, such as text analytics and mobile engagement. ... read more about Confirmit

Survio is an online do-it-yourself platform that helps you build surveys, collect, analyze and share data. Modern design and professional looking surveys that work on all devices. ... read more about Survio

Alchemer is the only voice-of-the-customer (VoC) and customer-experience (CX) solution that helps you transform to a truly customer-centric organization. By making sure the voice of the customer is heard loud and clear across every decision you make in every department. Hyper-personalized and actioned around the customer – from finding them to keeping them. ... read more about Alchemer

CheckMarket is a cloud-based survey tool that caters to small, midsize and large enterprises, as well as government agencies. Primary features include survey creation, distribution channel management, reporting, user notifications and white labelling. ... read more about CheckMarket

Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable. ... read more about Key Survey

Spark Chart survey solution gives consultants and leaders a comprehensive cloud-based platform to conduct a full range of surveys. Design and conduct any type of survey project, including employee surveys, customer surveys, Net Promoter Score, market research, 360-degree feedback, leadership or team surveys, SWOT analysis, program reviews, event evaluations, needs analysis and more. ... read more about Spark Chart

Create custom surveys and get feedback on your questions. Design questionnaires according to your own wishes: questions, pictures, videos, audios & pages. Personalized content, answer piping, page randomization, questions and answers. ... read more about Easy Feedback

BlueX was built to feel as familiar as other web apps, so you don’t feel overwhelmed when creating surveys.BlueX gives you the possibility to create surveys as simple or as complex as needed. Building a survey to collect the information you need should be a simple and fun experience. With BlueX, anyone can create surveys as they see fit. ... read more about BlueX

Q ONE is a powerful yet simple to use market research platform with seamless connection between your research panel and collecting insightful data. We’ve built an all-in-one platform to help research companies increase business performance, visibility and efficiency through automating panel management, project management and data collection workflow. Imagine a world where you just focus on compl ... read more about Q One

Remesh's market research platform lets you converse with consumers at once in order to get qualitative insights at scale. Our algorithms synthesize the data as it comes in so you can change the flow of the conversation to get at the insights you seek. ... read more about Remesh

Checkbox Survey delivers the perfect balance of ease of use, advanced functionality and affordability. Choose from cloud-hosted or installed plans for individuals and teams. Intelligent, professional surveys that make you look good. Actionable results you can trust. ... read more about Checkbox Survey

Surveyol is an easy to use, full featured survey creator and a robust set of analytics--at an affordable price. Gain better understanding of your customers, products, employees and market demands. Perfect for small to medium size businesses. No limits for number of questions, responses, etc. Real time analytics. ... read more about Surveyol

Crowdtech offers a suite of research tools that enable organizations to capture customer insights through polls, surveys, chats, bulletin boards and more. The platform lets organizations create in-house search panels and add pre-qualified respondents to participate in research campaigns and diary studies. ... read more about Crowdtech

ConfirmKit is the modern user research platform that helps you and your team to talk to users in an approachable and efficient manner. Now everyone in your organization can meaningfully contribute to making your products better. ... read more about ConfirmKit

The all-new Symphony research platform transports your team automatically from key business questions to insights to boardroom-ready presentations. The easiest way for businesses to collaborate to inform their decisions with customer insights. ... read more about Corus

Intouch Insight is a CX solutions company, specializing in helping multi-location businesses achieve operational excellence so they can exceed customer expectations, strengthen brand reputation and improve financial performance. An Essential Guide to understanding, designing, and deploying customer feedback surveys. Bring your voice of customer data to life. Boost productivity. Strengthen your foc ... read more about Intouch Insight

Enables users to re-engage their website visitors with highly targeted mobile & desktop web push notifications. With Aimtell, visitors can subscribe to your website in 1 click. Subscribers then are automatically amplified with data including page views, geolocation, and any custom events/attributes. These data points can then be used to create highly customizable segments to send targeted push not ... read more about Aimtell

Traditional ways to look for information on a website or a web app is very inefficient. People spend hours per day locating the right page on a nav bar, or going through a huge knowledge base, or chatting with an agent or interacting with semi-trained bots. Airim saves time for these users by creating one widget to find information quickly and effortlessly using highly trained AI. ... read more about Airim

We make AI easy for our users. People are creative. We want you to be able to express yourself through software. No matter if you can code or not. You just want to build. And we get that. With AlphaChat you can build high quality Conversational AI quickly. Our products have been built from the ground-up to make sure they are using the latest technologies. The Intelligent Virtual Assistants built o ... read more about AlphaChat