Best Customer Experience Software
If customer experience is your top priority, then do not hesitate to check this authentic list of the top Customer experience software (CX) prepared by the experts at Goodfirms. The best Customer Experience Management (CEM) software listed below can help you to enhance every interaction and experience your customers can have with your brand. Easily compare the listed CEM software, use the filters for features, pricing, and the deployment model, and check the verified reviews to select the top customer experience platform for your business. Deliver the most outstanding experiences to your customers with these customer experience solutions.
List of Best Customer Experience platforms | Best CEM Software
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The operating system for conversational business Deploy Intelligent Bots that automate customer interactions to reduce operational challenges and simplify customer experience. Digital Conversations have fundamentally changed the way we communicate and interact ... read more about NHANCE NOW
Entry Level PriceContact vendorFree Trial14 DaysPricing TypeContact Vendor50% in Customer Experience SoftwareFeatures
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Survey/Poll Management
- Trend Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
Knowledge Base
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Help Guides
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Video Guides
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Webinars
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Free Trial
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14 Days Trial
Payment Frequency
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Quote Based
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This is what Newired is for. Newired is a powerful customer experience tool for softwares and applications, which is able to connect and align all support activities on the same page. Sometimes ... read more about Newired
Entry Level Price$206 Per MonthFree TrialN/APricing TypeUsage Based25% in Customer Experience SoftwareFeatures
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Key Details
Industries
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Accounting
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Automotive
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Banking
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Financial-services
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Industrial-automation
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Information-services
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Information-technology-services
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Professional-training
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
Support
- Email
- Chat
- Phone
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24x7 Support
Training
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Webinar
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Documentation
Knowledge Base
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Help Guides
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Video Guides
Packages
Pricing Type
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Usage Based
Preferred Currency
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EUR (€)
Free Version
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No
Payment Frequency
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Monthly Payment
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Annual Subscription
Available Packages
Standard$206 Per Month -
Each of our 6 industry-specific products are tailored to your specific vertical to help you meet your business objectives. CRM for Wealth Management - helps advisors grow assets under management by forging ... read more about NexJ CRM
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor25% in Customer Experience SoftwareFeatures
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Trend Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
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Windows
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Mac
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Linux
Support
- Phone
Knowledge Base
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Help Guides
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Video Guides
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Webinars
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
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Innology Ventures is a software business formed in 2011 in Spain that publishes a software suite called OPINATOR. OPINATOR includes training via live online, and in person sessions. The OPINATOR product is ... read more about OPINATOR
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Customer Experience SoftwareFeatures
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
Knowledge Base
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Help Guides
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
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Octane AI powers branded, customizable quizzes for Shopify that collect contact information and dynamically lead customers to a recommended set of products or content (recommend one product, a selection or a personalized ... read more about Octane AI
Entry Level Price$50 Per MonthFree Trial14 DaysPricing TypeFlat Rate33% in Customer Experience SoftwareFeatures
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Survey/Poll Management
Key Details
Industries
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Marketing-advertising
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
Support
- Email
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24x7 Support
Knowledge Base
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Help Guides
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Video Guides
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Blog
Packages
Pricing Type
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Flat Rate
Preferred Currency
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USD ($)
Free Version
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No
Free Trial
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14 Days Trial
Payment Frequency
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Monthly Payment
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Annual Subscription
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Quote Based
Available Packages
Standard$50 Per Month -
PxidaCX is a new customer engagement tool featuring behavioral analytics technology and analytics used by global brands, now packaged for use by smaller businesses and organizations. It provides truly actionable insight to ... read more about PxidaCX
Entry Level PriceFree versionFree TrialAvailablePricing TypeFree50% in Customer Experience SoftwareFeatures
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
Support
- Chat
Knowledge Base
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Help Guides
Packages
Pricing Type
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Free
Payment Frequency
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Free
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Simpo lets you create in-app experiences that onboard, guide, and educate your users – without coding. Communicate with users right within your application. From automated announcements to in-app walkthroughs, Simpo lets you ... read more about Simpo
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor33% in Customer Experience SoftwareFeatures
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
Support
- Chat
Knowledge Base
-
Help Guides
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Video Guides
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Webinars
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
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The #1 Matchmaking Software CRM. Smart Match App is an award-winning matchmaking and membership management software CRM servicing more than 100,000 users worldwide. Match your clients, arrange introductions and dates, receive valuable ... read more about Smart Match App
Entry Level Price$35 Per MonthFree TrialAvailablePricing TypeFlat Rate14% in Customer Experience SoftwareFeatures
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Predictive Analytics
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Key Details
Industries
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Events-services
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Health-wellness-fitness
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Marketing-advertising
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Nonprofit-organization-management
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
Support
- Phone
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24x7 Support
Training
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Webinar
Knowledge Base
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Help Guides
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Video
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Blog
-
Webinars
Packages
Pricing Type
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Flat Rate
Preferred Currency
-
USD ($)
Free Version
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No
Free Trial
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Available Trial
Payment Frequency
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Monthly Payment
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Annual Subscription
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Quote Based
Available Packages
Standard$35 Per Month -
Surefire CRM by Top of Mind Networks is recognized as the mortgage industry's most relied upon marketing automation and creative content solution. From individuals to enterprise lenders, Top of Mind's Surefire CRM ... read more about Surefire CRM
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor8% in Customer Experience SoftwareFeatures
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Reporting & Analytics
- Survey/Poll Management
Key Details
Industries
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Consumer-services
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Marketing-advertising
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
Support
- Chat
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24x7 Support
Knowledge Base
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Help Guides
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Video Guides
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Blogs
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On-Site Training
Packages
Pricing Type
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Contact Vendor
Preferred Currency
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USD ($)
Free Version
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No
Payment Frequency
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Quote Based
Integration
Integrated With
- Salesforce CRM
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StoryPulse is a Closed Loop Learning & Assessment Platform (CLLAP). The platform provides innovative methods to capture field data and synchronize with back-end CRM platforms. It also leverages gamification and game-based approaches ... read more about StoryPulse
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Customer Experience SoftwareFeatures
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Survey/Poll Management
- Text Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
Knowledge Base
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Help Guides
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Video Guides
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
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With Strikedeck’s 360° Customer Success dashboard, you’ll have a single, unified system of record for each and every customer. Real-time health scoring will help identify key customers, and alert you to critical ... read more about Strikedeck
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor33% in Customer Experience SoftwareFeatures
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Reporting & Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
Support
- Phone
Knowledge Base
-
Help Guides
-
Video Guides
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
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One Platform, Countless Customer Solutions. TABLE provides all-in-one, on-demand customer service—when, where, and how the customer wants. Everything happens in one seamless interface. From first click to fiftieth purchase, the customer will ... read more about TABLE
Entry Level Price$450 Per MonthFree TrialN/APricing TypeFlat Rate33% in Customer Experience SoftwareFeatures
- Customer Segmentation
- Dashboard
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Survey/Poll Management
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
Support
- Chat
Knowledge Base
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Help Guides
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Video Guides
Packages
Pricing Type
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Flat Rate
Free Version
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No
Payment Frequency
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Monthly Payment
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Quote Based
Available Packages
Standard$450 Per Month -
Ensure your customers unlock the potential of your software by helping them see the value of what you offer instantly. You can achieve this with our interactive guides, Virtual Assistant, and Announcements ... read more about Userlane
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Customer Experience SoftwareFeatures
- Action Management
- Customer Segmentation
- Dashboard
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Trend Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
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Windows
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Mac
Support
- Chat
- Phone
Knowledge Base
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Help Guides
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
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SaaS platform with 70+ Customer Experience-Flows to serve CRM and Marketing for mid-sized companies and enterprises. We help generate revenue at customer journey touch points. All our CX-flows ready-to-go, so you don’t ... read more about VEMT
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor33% in Customer Experience SoftwareFeatures
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
Knowledge Base
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Help Guides
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
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Become a love brand. Personalize your Customer Relations. An all-in-one platform with expert support to engage your customers and simplify your Customer Services and Marketing teams’ daily work load. Omnichannel solution for ... read more about easiware
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor33% in Customer Experience SoftwareFeatures
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
Support
- Chat
Knowledge Base
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Help Guides
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Video Guides
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Blogs
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
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Elevio is a knowledge platform that helps companies capture, deliver, measure and evolve their product knowledge. We help growing teams reduce their support loads and enterprise teams better manage their knowledge requirements. ... read more about Elevio
Entry Level Price$79 Per MonthFree Trial14 DaysPricing TypeFlat Rate16% in Customer Experience SoftwareFeatures
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Reporting & Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
Support
- Chat
Knowledge Base
-
Help Guides
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Video Guides
-
Blogs
Packages
Pricing Type
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Flat Rate
Free Version
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No
Free Trial
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14 Days Trial
Payment Frequency
-
Quote Based
Available Packages
Standard$79 Per Month -
Conscia is a real-time Customer Data Platform, built for marketers to acts as a central brain for the entire marketing tech stack. Conscia offers an Intelligent Data Hub that is capable of ... read more about Conscia
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Customer Experience SoftwareFeatures
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Text Analysis
Key Details
Licensing & Deployment
-
Cloud Hosted
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Web-based
Knowledge Base
-
Help Guides
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Video Guides
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Infographics
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
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Don’t wait weeks or months to respond to a customer’s survey response. Do it now with ActionTracker™. When a survey response is completed, the ActionTracker™ can automatically assign your staff based on ... read more about ActionTracker
Entry Level Price$165 Per MonthFree TrialN/APricing TypeFlat Rate100% in Customer Experience SoftwareFeatures
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Predictive Analytics
- Survey/Poll Management
- Trend Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
Knowledge Base
-
Help Guides
-
Video Guides
Packages
Pricing Type
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Flat Rate
Free Version
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No
Payment Frequency
-
Monthly Payment
Available Packages
Standard$165 Per Month -
Power incredible experiences with AI. Designing and delivering the perfect customer experience can be complicated. Adobe Sensei uses AI and machine learning to make it easier — helping you create effortlessly, make ... read more about Adobe Sensei
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Customer Experience SoftwareFeatures
- Action Management
- Customer Segmentation
- Dashboard
- Knowledge Management
- Predictive Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
Knowledge Base
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Help Guides
-
Video Guides
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
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Airkit sits on top of your backend (systems of record, transactions, telephony, contact center) to deliver digital experiences that drive customer action in the last mile. Digitize any sales and service touchpoint ... read more about Airkit
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Customer Experience SoftwareFeatures
- Action Management
- Multi-Channel Data Collection
- Predictive Analytics
- Survey/Poll Management
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
Knowledge Base
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Help Guides
-
Video Guides
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
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Aisera's next-generation AI Customer Service solution is a proactive, personalized, and predictive Conversational AI and RPA solution that is purpose-built to automate repetitive requests, tasks, and workflows. Customer requests range from responding ... read more about Aisera
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor25% in Customer Experience SoftwareFeatures
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Reporting & Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Key Details
Industries
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Information-technology-services
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
Support
- Chat
- Phone
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24x7 Support
Training
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In-person
Knowledge Base
-
Help Guides
-
Video Guides
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
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No
Payment Frequency
-
Quote Based
Integration
Integrated With
- Zoom
- Zendesk Guide
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Customers define their own journey. Alterian’s software easily recognizes and charts the ‘natural’ path as chosen by the customer. It spotlights pivotal ‘break points’ along the journey and ‘moments of truth’ experienced ... read more about ALTERIAN
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Customer Experience SoftwareFeatures
- Customer Segmentation
- Dashboard
- Multi-Channel Data Collection
- Predictive Analytics
- Sentiment Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Linux
Knowledge Base
-
Help Guides
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Video Guides
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
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Measure and improve the customer experience with AskNicely, an innovative, real-time customer feedback solution based on the Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback ... read more about AskNicely
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Customer Experience SoftwareFeatures
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
Support
- Chat
Knowledge Base
-
Help Guides
-
Video Guides
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
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AirVote is a self-service customer feedback tool. Designed to post specific questions in multiple locations without high implementations or usage costs. AirVote QR smileys are posted on the inside of the restroom ... read more about AirVote
Entry Level PriceFree versionFree TrialAvailablePricing TypeFree33% in Customer Experience SoftwareFeatures
- Feedback Management
- Operations Management
- Survey/Poll Management
- Trend Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
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Windows
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Mac
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Linux
Support
- Chat
Knowledge Base
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Help Guides
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Video Guides
Packages
Pricing Type
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Free
Payment Frequency
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Monthly Payment
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Free
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Alterna CX provides an end-to-end platform to collect all experience data, whether it's reviews, complaints, social media, surveys, or more, analyzing it by categorizing and predicting the effects on the business KPIs ... read more about Alterna CX
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Customer Experience SoftwareFeatures
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
-
Web-based
Knowledge Base
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Help Guides
-
Video Guides
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
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Keep an eye on your customers' experience and measure their satisfaction using the most accepted methodology on the market. Increase your sales by encouraging customers to recommend your products and services. Enjoy ... read more about Amplifique.me
Entry Level Price$37.55 Per MonthFree TrialN/APricing TypeFlat Rate100% in Customer Experience SoftwareFeatures
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Operations Management
- Survey/Poll Management
- Text Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
Knowledge Base
-
Help Guides
-
Video Guides
Packages
Pricing Type
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Flat Rate
Free Version
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No
Payment Frequency
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Monthly Payment
-
Annual Subscription
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Quote Based
Available Packages
Standard$37.55 Per Month -
Aim to delight your customers at all fronts by creating experiences that leave them wanting more. Unleash the power of CX with Antlere and let the results speak for themselves. Unleash the ... read more about Antlere
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Customer Experience SoftwareFeatures
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
Support
- Chat
Knowledge Base
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Help Guides
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Infographics
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
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Online or in-person, use one system to manage every experience, from bookings to post-event feedback. From regional campaigns to large scale programs across thousands of locations, streamline and empower every team member ... read more about AnyRoad
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Customer Experience SoftwareFeatures
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Text Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
Support
- Chat
Knowledge Base
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Help Guides
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
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Appgree is the first digital platform that allows you to get a dialogue going with a group of any size, as if you were having a one-to-one conversation. It's as simple as ... read more about Appgree
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Customer Experience SoftwareFeatures
- Customer Segmentation
- Dashboard
- Feedback Management
- Operations Management
- Survey/Poll Management
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
Support
- Chat
Knowledge Base
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Help Guides
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Video Guides
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
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binds.co is a flexible solution to measure the satisfaction levels of a company's customers, by sending customized surveys by email, widgets, and messages. With a control panel that can be customized with ... read more about binds.co
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Customer Experience SoftwareFeatures
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
Support
- Phone
Knowledge Base
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Help Guides
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Infographics
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
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BrandsEye, a leading customer service and experience solution helping organisations increase revenue, optimise expenditure, and mitigate risk by understanding customers experience. Our combination of crowd-sourcing and AI enables we turn unstructured customer ... read more about BrandsEye
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Customer Experience SoftwareFeatures
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Operations Management
- Sentiment Analysis
- Text Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
Knowledge Base
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Help Guides
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Video Guides
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
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Logica Infotech Services is a India software company that was founded in 2010, and offers a software title called CHI Express. CHI Express offers training via documentation, and live online. CHI Express ... read more about CHI Express
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Customer Experience SoftwareFeatures
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
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Windows
Knowledge Base
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Help Guides
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Infographics
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
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Specify the exact rules you want to build for certain events that occur within your customer experience to monitor and take action from. Automate standardised actions and route feedback to the right ... read more about Chattermill
Entry Level PriceFree versionFree TrialAvailablePricing TypeFree100% in Customer Experience SoftwareFeatures
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
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trustMinder is a cloud based Voice of the Customer platform and is used to measure customer experience for brands and state agencies. One of the most important aspects of customer experience is ... read more about trustMinder
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Customer Experience SoftwareFeatures
- Action Management
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
Key Details
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Free Version
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No
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Quote Based
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For over a decade we’ve been tailoring customer experience (CX) programmes that capture hearts, grow bottom lines, unlock operational efficiencies and transform organisational cultures. We understand that the needs and expectations of ... read more about Perceptive
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Customer Experience SoftwareFeatures
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Web-based
Knowledge Base
-
Help Guides
-
Infographics
Packages
Pricing Type
-
Contact Vendor
Free Version
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No
Payment Frequency
-
Quote Based
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