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Best Customer Experience Software

If customer experience is your top priority, then do not hesitate to check this authentic list of the top Customer experience software (CX) prepared by the experts at Goodfirms. The best Customer Experience Management (CEM) software listed below can help you to enhance every interaction and experience your customers can have with your brand.  Easily compare the listed CEM software, use the filters for features, pricing, and the deployment model, and check the verified reviews to select the top customer experience platform for your business. Deliver the most outstanding experiences to your customers with these customer experience solutions. 

Goodfirms conducts a thorough review and verification process before including any company in the listings. Some listings may involve fees. [How Goodfirms ensures trust]
Rankings updated: Dec 31, 2025
240 Software

List of Best Customer Experience platforms | Best CEM Software

  • LitmusWorld

    Built on the Measure, Act & Improve® framework, our new product upgrade accelerates your digital transformation journey towards improving CX. Right from the CEO to front-line agents, LitmusWorld for CX offers actionable ... read more about LitmusWorld

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Lumoa

    Lumoa makes it easy to manage and improve your Customer Experience metrics and KPIs. Lumoa is a customer insights platform that automatically generates customer insights from customer feedback and identifies important improvement ... read more about Lumoa

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Dashboard
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Sentiment Analysis
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Infographics

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Linc

    Linc is the only end-to-end CX Automation solution purpose-built for brands and retailers. Our award-winning solutions are the fastest way to automate the resolution of over 85% of your customer service inquiries, ... read more about Linc

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Operations Management
    • Sentiment Analysis
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Listen360

    Listen360 provides you with the insights you need to make smarter business decisions, determine which aspects of your customer experience to improve and which will have the biggest impact on your business. ... read more about Listen360

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Local Measure

    Local Measure is a customer communications management platform, helping businesses anticipate customer needs and drive exceptional customer experiences. Revolutionize your contact center operations by bringing all your customer communications and data into ... read more about Local Measure

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Metaphor Engage

    Metaphor Engage is a unique customer engagement platform that integrates your service (web, SMS, social, phone) and backend channels to offer customers a seamless experience. It leverages and integrates your existing technologies ... read more about Metaphor Engage

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • MirrorWave

    We follow individuals over time, regularly pulsing them with the same three questions so we can understand what's changed with them since last time and why. We do this using our world-first ... read more about MirrorWave

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Mopinion

    All-in-One User Feedback Software for Digital Channels. Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback ... read more about Mopinion

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page
    Visit website

  • MyFeelBack

    MyFeelBack is a Saas solution for collecting customer feedback via ultra-targeted smart surveys. We help companies collect high-value customer insights, keep their customer bases continuously up-to-date, and trigger ultra-personalized marketing actions to ... read more about MyFeelBack

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • MemberXP

    We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place ... read more about MemberXP

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Operations Management
    • Sentiment Analysis
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • mParticle

    Create powerful audience segments to re-engage customers based on historical context or distribute them for hyper-personalization in real time. Computed fields maintained over time using billions of streaming events and user attributes. ... read more about mParticle

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Sentiment Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Netigate

    Netigate is a feedback platform that allows you to collect and manage valuable VoC and VoE business insights using online surveys. Our Voice of the Customer solutions help you to measure and ... read more about Netigate

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Operations Management
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Pisano

    Omnichannel solutions for capturing more feedback, analyzing metrics that matter, resolving issues faster and increasing sales across all touch-points. From NPS to Customer Satisfaction, from Customer Effort Score to Dynamic Analytics Events. ... read more about Pisano

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Survey/Poll Management
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Chat
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Prodsight

    Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of ... read more about Prodsight

    Entry Level Price
    $500 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $500 Per Month
    Visit website

  • Proxime

    Let your customers inspire your products or services. Customer is king [they say] but customer is unheard. At Feedis we strive to carry the voice of the consumer to businesses and to ... read more about Proxime

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    • Free
    Vendor pricing page
    Visit website

  • Pyoneer

    Gain actionable insights from tons of customer feedback across channels. Pyoneer's AI-powered & self-serve customer feedback analytics allows collecting customer feedback to help you reduce customer churn and enable product-led growth. No ... read more about Pyoneer

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Pyxis Insights

    Pyxis Insights UI/UX Testing empowers every brand to see their products through their customer's eyes. With the AI-led UI/UX testing platform, companies can take quick actions and deliver excellent customer experiences. Instant ... read more about Pyxis Insights

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Qemotion

    Prioritize the irritants of your customer journeys, increase your NPS and save time on processing your verbatim thanks to our Artificial Intelligence platform. Q°emotion is a semantic and emotional solution for analysing ... read more about Qemotion

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Knowledge Management
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Webinars

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Monthly Payment
    • Free
    Vendor pricing page
    Visit website

  • Qmatic Orchestra

    World-leading customer journey management has never been more accessible. The solution you choose is available in the cloud and paid as a subscription via a monthly fee. Straightforward queuing or advanced customer ... read more about Qmatic Orchestra

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Knowledge Base
    • Help Guides
    • Video Guides
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • PixlCFS

    PixlCFS™ is an Intuitive Customer Feedback Solution for enhanced visibility over customer experience. PixlCFS helps you obtain a collation of multisegment qualitative and quantitative Customer Feedback to gain a 360 degree overview ... read more about PixlCFS

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Android
    • Windows
    • Mac
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • ReplyChat

    In recent years, chat has thrust its way into the top three customer service communication channels, with just telephone and email ahead of it. Although chatbots can be a useful addition to ... read more about ReplyChat

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • ResponseTek

    ResponseTek for Telco is a cloud-centric Customer Experience Management (CEM) solution based on Amazon Web Services, enabling customer feedback to be captured as close to the customer experience as possible, delivering accurate ... read more about ResponseTek

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Infographics

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • RAY

    RAY is the complete and automated solution to collect customer feedback, get more and better reviews, win new customers, get referrals and increase repeat business. We help brands and franchises improve the ... read more about RAY

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis

    Key Details
    Industries
    • Marketing-advertising
    • Public-relations
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Chat
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blog

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Resolution1

    Resolution1 provides a seamless, simple to use, cloud-based help desk CRM solution that removes the complexities of managing bottlenecks associated with the entire customer care and marketing automation process. Resolution1 helps you ... read more about Resolution1

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Customer Experience Software

    Features
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Infographics

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    • Free
    Vendor pricing page
    Visit website

  • Retently

    Cross-Channel Feedback Combine email, web pop-ups and messengers to reach your customers on the channels they're most likely to engage. Automation & Routing Easily automate follow-up and deliver personalized experiences. Greater Response ... read more about Retently

    Entry Level Price
    $79 Per Month
    Free Trial
    7 Days
    Pricing Type
    Flat Rate
    100% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Webinars
    • Infographics

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Free Trial
    • 7 Days Trial
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Available Packages
    Standard
    $79 Per Month
    Visit website

  • Semeon Analytics

    Semeon can help you understand and prioritize large-scale employee, customer and marketplace feedback data from anywhere like social, surveys, reviews and CRM data. Our platform automatically extracts the most relevant multi-word concepts ... read more about Semeon Analytics

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • SightMill

    SightMill is an online customer experience platform that enables you to ask for real feedback, analyse your responses and make actionable changes to the way that you do business. SightMill provides automated ... read more about SightMill

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Survaider

    All feedback from all your channels at a single place. Social media, review sites, complaint forums, in-app, App Store, CRM - data from everywhere, all at a single place! Enable your employees ... read more about Survaider

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Survey2Connect

    Drive-up your brand’s customer loyalty by identifying the gaps in your customer experience and creating timely solutions. Reach your customers across Omni Channels Capture their perception and brand experience Generate real-time reports ... read more about Survey2Connect

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Knowledge Base
    • Help Guides
    • Video Guides
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Surveypal

    Surveypal is a United States software company that was founded in 2007, and offers a software title called Surveypal. Surveypal offers training via documentation, live online, and in person sessions. Surveypal offers ... read more about Surveypal

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Survey/Poll Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Swell

    Swell helps prospects find your business through online reviews, converts website visitors, and turns customer interactions into revenue. Prospects choose businesses with the best reputation, the most convenient options and they want ... read more about Swell

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Customer Experience Software

    Features
    • Action Management
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Sentiment Analysis
    • Survey/Poll Management
    • Trend Analysis

    Key Details
    Industries
    • Hospital-health-care
    • Marketing-advertising
    • Public-relations
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Blog

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • Scuba

    Connect customer journeys and digital interactions in real-time. Move beyond curated dashboards and data prepping to unify CX, business intelligence (BI) + data science teams for real-time business decisions. Scuba modernizes experience ... read more about Scuba

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • On Premises
    • Web-based
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • ServiceGuru

    The ServiceGuru Kiosk captures feedback about your staff and business, so you know how your customers really feel about their experience. Collect 50x more feedback than review sites, receipt surveys, and traditional ... read more about ServiceGuru

    Entry Level Price
    $99 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    33% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $99 Per Month
    Visit website

  • Smaply

    Smaply is the experience innovation software that helps you and your team to embed customer centricity in your organization: Create, share and present your customer journey maps, personas, and stakeholder maps. Creating ... read more about Smaply

    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Dashboard
    • Knowledge Management
    • Multi-Channel Data Collection
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page
    Visit website

  • Smartsupp

    Smartsupp seamlessly integrates live chat, email inbox and Facebook Messenger in one customer messaging platform. Customize the look of the chat to match your company colors. Add your personal photo to show ... read more about Smartsupp

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    34% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Sentiment Analysis
    • Text Analysis

    Key Details
    Industries
    • Marketing-advertising
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Case Studies

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page
    Visit website

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