Qemotion
Eliminate irritants from the customer journey with emotion analysis
Prioritize the irritants of your customer journeys, increase your NPS and save time on processing your verbatim thanks to our Artificial Intelligence platform.
Q°emotion is a semantic and emotional solution for analysing the opinions of your customers and employees.
This solution enables you to take 4 key actions to improve your customer experience:
1. DETECT THE PAIN POINTS IN THE CUSTOMER JOURNEY
2. SAVE TIME ON THE CLASSIFICATION OF VERBATIM.
3. UNDERSTAND AND IDENTIFY CHANGES IN YOUR SCORES RATINGS AND NPS.
4. INSTANTLY IDENTIFY WEAK SIGNALS
Q°emotion is a semantic and emotional solution for analysing the opinions of your customers and employees.
This solution enables you to take 4 key actions to improve your customer experience:
1. DETECT THE PAIN POINTS IN THE CUSTOMER JOURNEY
2. SAVE TIME ON THE CLASSIFICATION OF VERBATIM.
3. UNDERSTAND AND IDENTIFY CHANGES IN YOUR SCORES RATINGS AND NPS.
4. INSTANTLY IDENTIFY WEAK SIGNALS
Licensing & Deployment
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Cloud Hosted
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Web-based
Knowledge Base
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Help Guides
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Video Guides
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Webinars
Media
Qemotion Core Features
Focus of Customer Experience Feature
- Customer Segmentation
- Dashboard
- Knowledge Management
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Qemotion Pricing
Pricing Type
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Free
Payment Frequency
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Monthly Payment
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Free
Qemotion Reviews
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