Survaider

Helps companies in aggregating and acting on customer feedback to create delightful experiences

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All feedback from all your channels at a single place. Social media, review sites, complaint forums, in-app, App Store, CRM - data from everywhere, all at a single place! Enable your employees to reply to your customers in real time. We breakdown that data to help you understand it, automatically From all this unstructured data, we help you find out what customers like and what they don’t like so that you can do the right thing. We help you take actions on issues instantly We auto assign an issue to the most relevant person in your team so that you can fix problems in real-time and delight your customers!
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LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based

SUPPORT

  • Chat

Knowledge Base

  • Help Guides
  • Video Guides
  • Webinars

Survaider Core Features

Customer Experience

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Operations Management
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis

Survaider Pricing

Pricing Type

  • Contact Vendor

Free Version

  • No

Payment Frequency

  • Quote Based
Vendor pricing page

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