Linc
Automating The Best Experiences For Your Customers
Linc is the only end-to-end CX Automation solution purpose-built for brands and retailers.
Our award-winning solutions are the fastest way to automate the resolution of over 85% of your customer service inquiries, with increased customer satisfaction and agent happiness across chat, email, messaging, and voice. From complex order issues to consultative pre-sales assistance, Linc uniquely brings together superior conversational AI, commerce-specialized knowledge graphs, and configurable built-in service engines to offer the most powerful customer service digital workers for the retail industry.
Our award-winning solutions are the fastest way to automate the resolution of over 85% of your customer service inquiries, with increased customer satisfaction and agent happiness across chat, email, messaging, and voice. From complex order issues to consultative pre-sales assistance, Linc uniquely brings together superior conversational AI, commerce-specialized knowledge graphs, and configurable built-in service engines to offer the most powerful customer service digital workers for the retail industry.
Licensing & Deployment
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Cloud Hosted
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Web-based
Knowledge Base
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Help Guides
Linc Core Features
Focus of Customer Experience Feature
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Operations Management
- Sentiment Analysis
- Text Analysis
Linc Pricing
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
Linc Reviews
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