Prodsight
Learn from every customer conversation
Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.
Licensing & Deployment
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Cloud Hosted
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Web-based
Knowledge Base
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Help Guides
Prodsight Core Features
Focus of Customer Experience Feature
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Text Analysis
- Trend Analysis
Prodsight Pricing
Pricing Type
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Flat Rate
Free Version
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No
Payment Frequency
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Monthly Payment
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Quote Based
Plans & Packages
Standard
$500 Per Month
Prodsight Reviews
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