Smaply
Visualize your customers’ experience
Smaply is the experience innovation software that helps you and your team to embed customer centricity in your organization: Create, share and present your customer journey maps, personas, and stakeholder maps. Creating a customer journey map makes interactions visible and facilitates a common and empathic understanding between all team members. With Smaply you can visualize your customer's experience in a journey map and take your customer's perspective to understand needs, pain points and feelings. Create a journey map repository and connect your journey maps in hierarchies.
Licensing & Deployment
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Cloud Hosted
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Web-based
Support
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Chat
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Phone
Knowledge Base
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Help Guides
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Video Guides
Smaply Core Features
Focus of Customer Experience Feature
- Dashboard
- Knowledge Management
- Multi-Channel Data Collection
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
Smaply Pricing
Pricing Type
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Contact Vendor
Free Version
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No
Free Trial
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14 Days Trial
Payment Frequency
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Monthly Payment
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Annual Subscription
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Quote Based
Smaply Reviews
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