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Best Customer Experience Software

If customer experience is your top priority, then do not hesitate to check this authentic list of the top Customer experience software (CX) prepared by the experts at Goodfirms. The best Customer Experience Management (CEM) software listed below can help you to enhance every interaction and experience your customers can have with your brand.  Easily compare the listed CEM software, use the filters for features, pricing, and the deployment model, and check the verified reviews to select the top customer experience platform for your business. Deliver the most outstanding experiences to your customers with these customer experience solutions. 

Goodfirms conducts a thorough review and verification process before including any company in the listings. Some listings may involve fees. [How Goodfirms ensures trust]
Rankings updated: Dec 31, 2025
240 Software

List of Best Customer Experience platforms | Best CEM Software

  • Customer Radar

    Customer Radar makes it easy to hear the voice of your customer using smart NPS technology. The process is very simple – feedback about your company is taken quickly and easily, directly ... read more about Customer Radar

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Survey/Poll Management
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Cxense

    In a digital world driven by Amazon, Google and Facebook, publishers and marketers need to focus on the value of data in driving competitive business models. But there are challenges to making ... read more about Cxense

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • CallFinder

    In today’s world, customer service is often the main differentiator between competing companies. CallFinder's customer experience management solution is used to evaluate and improve that critical point of contact between a customer ... read more about CallFinder

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Critizr

    Critizr is a technology company that uses customer feedback to help companies build better customer experiences. The online feedback management platform Critizr for Business is used by most of the biggest stores ... read more about Critizr

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • CXOMNI

    cxomni was founded as a start-up in Munich, Germany, in 2014 and quickly developed into a thought leader for Customer Journey Management. With cxomni, customer-centric organizations can collaboratively identify relevant customer insights ... read more about CXOMNI

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Survey/Poll Management

    Key Details
    Industries
    • Automotive
    • Banking
    • Insurance
    • Pharmaceuticals
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    • Linux
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Daisee

    Daisee builds technology to provide access to deep insight into the behavioural and emotional dynamics of your customers with the most accurate AI-powered, fully-automated AQM available for more impactful coaching, improved commercial ... read more about Daisee

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Customer Experience Software

    Features
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Sentiment Analysis
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Delighted

    Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. ... read more about Delighted

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    50% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Free
    Vendor pricing page
    Visit website

  • Doorbell

    Collect customer feedback Improve your product. Collect, manage and analyze your customer feedback. You can add Doorbell to your website or app in less than 2 minutes. Tailor all aspects of the ... read more about Doorbell

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Customer Experience Software

    Features
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Sentiment Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    • Free
    Vendor pricing page
    Visit website

  • Desk360

    Desk360 is a cloud-based help desk software with a complete support with 360-degree customer view. You can manage all of your customer messages coming from 12 different channels on a single page. ... read more about Desk360

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    50% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Operations Management
    • Survey/Poll Management
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    • Free
    Vendor pricing page
    Visit website

  • Enprecis Foresight

    Fast, powerful and intuitive, Foresight™ is the automotive industry’s top choice for customer experience management. Years of innovation and technology expertise have culminated in the fully-customizable, data-driven, real-time platform that has taken ... read more about Enprecis Foresight

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Experiture

    Experiture makes it easy to create customer experiences with truly personalized omnichannel messages across email, web, mobile, social, and more. Experiture has pioneered a unified approach to enhancing the customer journey through ... read more about Experiture

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    25% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Survey/Poll Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Echonovum

    Systematically measure customer satisfaction in your company. Leverage knowledge of your customers’ wishes and expectations as a competitive advantage. Manage customer experience and optimize customer experiences related to your products and services. ... read more about Echonovum

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Infographics

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Emojot

    CUSTOMER EXPERIENCE (CX) PORTAL Your window into your customers CX Data + Process Data + Real-time + AI = Journey Insights Enterprise hierarchy & customer segmentation aligned drill-down & cut-across analysis NPS, ... read more about Emojot

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Android
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • eTouchPoint

    Companies recognize that optimizing the customer experience is pivotal to the success of their brand and customer loyalty. Yet the art of monitoring the customer experience has become increasingly complex. From vast ... read more about eTouchPoint

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Operations Management
    • Survey/Poll Management
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • EvaluAgent

    Upgrade your Quality Assurance system to EvaluAgent® Smart Quality.Empower your sales and service teams to deliver risk-free customer conversations with full QA coverage, actionable insight and robust performance management workflows. Mitigate risk ... read more about EvaluAgent

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in Customer Experience Software

    Features
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Reporting & Analytics
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis

    Key Details
    Industries
    • Banking
    • Financial-services
    • Hospital-health-care
    • Information-services
    • Information-technology-services
    • Insurance
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Chat
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page Try Software Demo Get Free Trial
    Visit website

  • Feedb

    Request customer feedback after a service is completed Or whenever you want to, one at a time or in bulk, manually or completely automated when an invoice is created or marked as ... read more about Feedb

    Entry Level Price
    $59 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    100% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Predictive Analytics
    • Sentiment Analysis
    • Survey/Poll Management
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $59 Per Month
    Visit website

  • FellaFeeds

    FellaFeeds is a multi-feature customer feedback app and customer feedback software which lets you collect feedback on Kiosks, iPad & Android Tablets, Online Surveys on Website and Email. It offers easy and ... read more about FellaFeeds

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Feedback INN

    Feedback Inn is an intuitive solution for those who take their business seriously and care about customer satisfaction. Our full-fledged, yet easy-to-access dashboard lets you design, launch, and analyze surveys, with every ... read more about Feedback INN

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Predictive Analytics
    • Operations Management
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Survicate

    Customer experience tools are either basic survey tools or complex enterprise platforms. Survicate combines the best of both worlds: ease of use with powerful functionality.

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    50% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    • Free
    Vendor pricing page
    Visit website

  • Feedbackly

    Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based ... read more about Feedbackly

    Entry Level Price
    $170 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $170 Per Month
    Visit website

  • Verint

    Empower fast, smart action and move the needle on CSAT and NPS with Verint Experience Management. The world’s top brands use Verint Experience Management to increase satisfaction, loyalty and recommendations. Verint Experience ... read more about Verint

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Feature Monkey

    One unified platform to collect, analyse, and act on customer feedback. Turn feedback into features while sharing your product development journey with your users. Prioritize resources by building features which are in ... read more about Feature Monkey

    Entry Level Price
    $5 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Customer Experience Software

    Features
    • Dashboard
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Infographics

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $5 Per Month
    Visit website

  • Flow CX

    Flow CX delivers a people centric customer experience platform. Most customer experience solutions do not take a holistic customer view, they simply gather feedback and generate statistics. We take this to the ... read more about Flow CX

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Infographics

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Get More Reviews

    The all-in-one solution to get online reviews & share them with the world. We, Get More Reviews, do not write, publish or sell reviews in any form or fashion. In fact, we ... read more about Get More Reviews

    Entry Level Price
    $99 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    50% in Customer Experience Software

    Features
    • Dashboard
    • Feedback Management
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $99 Per Month
    Visit website

  • Gnatta

    Customer communication is constantly changing. From cross channel conversations to automated experiences, it's time your technology gave you the capabilities and data to power a complete customer view. We understand that your ... read more about Gnatta

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Happ

    Collect customer feedback across all channels including SMS, email, chat, website and apps. Increase your response rate by 30% with our AI-powered dynamic surveys. Analyse your customers’ feedback and extract valuable insight ... read more about Happ

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Survey/Poll Management
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Knowledge Base
    • Help Guides
    • Infographics

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Hello Customer

    Customer-focused companies of all sizes and across industries use Hello Customer to drive revenue by removing friction in their customer experience. We bring together everything you need to manage feedback, detect friction ... read more about Hello Customer

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Predictive Analytics
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • iPhone/iPad
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • ANYTIME Feedback

    Turn customer feedback into a powerful marketing tool with our widget «Pulse Box». Increase the credibility of your brand while boosting leads and sales! Your customers leave their feedback from their mobile ... read more about ANYTIME Feedback

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Dashboard
    • Feedback Management
    • Predictive Analytics
    • Sentiment Analysis
    • Survey/Poll Management
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Android
    Knowledge Base
    • Help Guides
    • Video Guides
    • Infographics

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Informizely

    Capture the voice of your customers and uncover deep insights into your customers' motives. Eliminate the guesswork and quickly uncover problems and opportunities to improve the customer experience. Collect actionable insights using ... read more about Informizely

    Entry Level Price
    $59 Per Month
    Free Trial
    7 Days
    Pricing Type
    Flat Rate
    100% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Predictive Analytics
    • Survey/Poll Management
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Free Trial
    • 7 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $59 Per Month
    Visit website

  • Insocial

    Insocial allows you to collect customer feedback at any moment during the customer journey and to gain actionable insights that can be used to optimise your customer experience! Gather invaluable customer feedback ... read more about Insocial

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Survey/Poll Management
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • inQuba CX

    Customer Journey Management and Customer Experience (CX) solutions that drives customer acquisition, retention and cross-selling.Solutions include: JOURNEY ANALYTICS - Discover real customer journeys and intervene where customers need help. CX - A ... read more about inQuba CX

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Klaus

    Klaus is a conversation review and QA platform for support teams. The product defines a new category of software aimed at increasing the quality of customer service. Built by support folks, for ... read more about Klaus

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Kitewheel

    Centralize decisioning and break down organizational silos to deliver better customer experiences with Kitewheel’s unique set of out-of-the-box capabilities. Managing the complex world of customers, data, systems, and experiences requires organizations to ... read more about Kitewheel

    Entry Level Price
    $5000 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $5000 Per Month
    Visit website

  • Knexus

    Knexus is an AI decision making engine that delivers hyper-relevant content experiences to customers in owned digital channels plus colleagues in sales & account management, at scale & speed. It matches content ... read more about Knexus

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Limetropy

    Limetropy brings customers closer to your business, by giving them a voice, you will not only have their feedback about the experience but also the chance to co-create better ideas, products and ... read more about Limetropy

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

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