Insocial
We Make CX Work
Insocial allows you to collect customer feedback at any moment during the customer journey and to gain actionable insights that can be used to optimise your customer experience! Gather invaluable customer feedback at all relevant moments during the customer journey. Translate your customers’ experiences into real-time information and bring the feedback back to your employees. Use your customers’ experiences to instantly boost your online reputation via your website, social media channels and Google's search results (SEO & SEA).
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
Knowledge Base
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Help Guides
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Video Guides
Media
Insocial Core Features
Focus of Customer Experience Feature
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Survey/Poll Management
- Trend Analysis
Insocial Pricing
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
Insocial Reviews
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