Daisee gives you a deeper understanding of your customer interactions.

Daisee builds technology to provide access to deep insight into the behavioural and emotional dynamics of your customers with the most accurate AI-powered, fully-automated AQM available for more impactful coaching, improved commercial outcomes and compliance monitoring.

Daisee analyzes and automatically scores 100% of customer interactions using a world-first automated, digital quality scorecard. This automatically surfaces quality assurance issues that require human intervention in the areas of communication, compliance and conduct.

Daisee enables you to see far beyond words alone, surfacing the underlying emotion hidden deep within your interactions – what your customers are really saying, thinking, and feeling. Daisee helps organisations create practical business value immediately, with software that is incredibly flexible and easy to deploy across any telephony system.
Daisee
Licensing & Deployment
  • Cloud Hosted
  • Web-based
Knowledge Base
  • Help Guides

Daisee Core Features

Focus of Artificial Intelligence Feature
  • Natural Language Processing
  • Machine Learning
  • Predictive Analytics
  • Workflow Automation
Focus of Business Intelligence Feature
  • Dashboard
  • Key Performance Indicators
  • Trend/Problem Indicators
Focus of Customer Experience Feature
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Text Analysis

Daisee Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Payment Frequency
  • Quote Based

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