Happ

Collect customer feedback across all channels including SMS, email, chat, website and apps. Increase your response rate by 30% with our AI-powered dynamic surveys. Analyse your customers’ feedback and extract valuable insight to drive your decisions. Identify trends, the key drivers impacting your business and the actions you need to take with the help of our analytical tools. Respond promptly to each customer by involving the right teams and tools, and taking a mix of automated and personalised actions. Take action to make your customers happy. Get back to your customers and let them know what actions you have taken. Show you appreciate their feedback and take the opportunity to build more engagement and loyalty. Close the loop with your customers effortlessly using Happ’s automation tools.