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Emojot

Re-imagine customer experience with Customer-Centric Digital Transformation

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CUSTOMER EXPERIENCE (CX) PORTAL
Your window into your customers
CX Data + Process Data + Real-time + AI = Journey Insights
Enterprise hierarchy & customer segmentation aligned drill-down & cut-across analysis
NPS, CSAT, CES, & custom KPIs
Customer journey discovery & analysis
Touchpoint journey definitions
Correlation analysis, 2D analysis, score heat maps & geo-analytics
Sentiment analysis & topic-based segmentation
Business process aligned workflow management
Emojot

Screenshot & Video

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LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based
  • Android

Knowledge Base

  • Help Guides
  • Video Guides

Emojot Core Features

Customer Experience

  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Operations Management
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis

Emojot Pricing

Pricing Type

  • Contact Vendor

Free Version

  • No

Payment Frequency

  • Quote Based
Vendor pricing page

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