Emojot
Re-imagine customer experience with Customer-Centric Digital Transformation
CUSTOMER EXPERIENCE (CX) PORTAL
Your window into your customers
CX Data + Process Data + Real-time + AI = Journey Insights
Enterprise hierarchy & customer segmentation aligned drill-down & cut-across analysis
NPS, CSAT, CES, & custom KPIs
Customer journey discovery & analysis
Touchpoint journey definitions
Correlation analysis, 2D analysis, score heat maps & geo-analytics
Sentiment analysis & topic-based segmentation
Business process aligned workflow management
Your window into your customers
CX Data + Process Data + Real-time + AI = Journey Insights
Enterprise hierarchy & customer segmentation aligned drill-down & cut-across analysis
NPS, CSAT, CES, & custom KPIs
Customer journey discovery & analysis
Touchpoint journey definitions
Correlation analysis, 2D analysis, score heat maps & geo-analytics
Sentiment analysis & topic-based segmentation
Business process aligned workflow management
Licensing & Deployment
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Cloud Hosted
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Web-based
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Android
Knowledge Base
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Help Guides
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Video Guides
Media
Emojot Core Features
Focus of Customer Experience Feature
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
Emojot Pricing
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
Emojot Reviews
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