CXOMNI
Experience the intentions and emotions of your customers
cxomni was founded as a start-up in Munich, Germany, in 2014 and quickly developed into a thought leader for Customer Journey Management.
With cxomni, customer-centric organizations can collaboratively identify relevant customer insights by using AI, visualize them in the context of the customer journey, and orchestrate the corresponding needs and requirements for the responsible stakeholders.
cxomni's comprehensive SaaS tool suite enables companies to design, map and manage customer journeys so that products and services can be developed and optimized according to CX and UX.
Based on a company-specific Journey Management Framework, acceptance throughout the organization is guaranteed. Knowledge transfer via generative AI (language-independent) saves costs and ensures that the CX knowledge base is always up-to-date.
With cxomni, customer-centric organizations can collaboratively identify relevant customer insights by using AI, visualize them in the context of the customer journey, and orchestrate the corresponding needs and requirements for the responsible stakeholders.
cxomni's comprehensive SaaS tool suite enables companies to design, map and manage customer journeys so that products and services can be developed and optimized according to CX and UX.
Based on a company-specific Journey Management Framework, acceptance throughout the organization is guaranteed. Knowledge transfer via generative AI (language-independent) saves costs and ensures that the CX knowledge base is always up-to-date.
2014
Germany
- Automotive
- Banking
- Insurance
- Pharmaceuticals
- English
- German
Industries
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Automotive
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Banking
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Insurance
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Pharmaceuticals
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
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Windows
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Mac
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Linux
Knowledge Base
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Help Guides
CXOMNI Core Features
Focus of Customer Experience Feature
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Survey/Poll Management
CXOMNI Pricing
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
