Smartsupp

Czech Republic HQFounded 2013

Deployment

Best for

SmallMedium

Overview

About Smartsupp

Smartsupp seamlessly integrates live chat, email inbox and Facebook Messenger in one customer messaging platform. Customize the look of the chat to match your company colors. Add your personal photo to show customers there are real people behind your website. Know your customers better than you know yourself. Find complete visitor info in one place, in our web dashboard. See who is currently browsing your site. If you spend most of your day in the workshop or the storage room, use our mobile apps for iOS and Android to stay in touch with your customers.

At a glance

Software information

Industries served, licensing and the support Smartsupp provides.

Industries

  • Marketing-advertising

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based

Support

  • Email
  • 24x7 Support

Training

  • Help Guides
  • Video Guides

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
Languages (1)
English
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Capabilities

Smartsupp features

The full feature set, grouped by module.

Customer Experience Software

  • Customer Segmentation
  • Dashboard
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Text Analysis

Live Chat Software

  • Alerts/Notifications
  • Chat Bots
  • Offline Form
  • Proactive Chat
  • Reports & Analytics
  • Visitor Tracking

Chatbot Software

  • AI & Machine Learning Capabilities
  • Analytics and Reporting
  • Compliance and Privacy
  • Easy Integration
  • Multi-Channel Support
  • Multilingual Support
  • Natural Language Processing (NLP)
  • Personalization

Plans

Smartsupp pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based

Media

Screenshots & video

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