Strikedeck

The Leading Customer Success Platform

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With Strikedeck’s 360° Customer Success dashboard, you’ll have a single, unified system of record for each and every customer. Real-time health scoring will help identify key customers, and alert you to critical status changes. Strikedeck’s library of API-based connectors removes the burden of integrating in-house and ensures swift onboarding. Additional mechanisms for integration ensures data from non-standard sources can also be ingested. Simple, visual, and powerful trigger & action-based workflows can be programmed to efficiently target customer groups and tailor campaigns across your user base. Streamline daily operations with tasks, playbooks, and outreach triggers that are truly automated.
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Screenshot & Video

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LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based

SUPPORT

  • Phone

Knowledge Base

  • Help Guides
  • Video Guides

Strikedeck Core Features

Customer Success

  • Account Management
  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Onboarding
  • Revenue Management
  • Operations Management

Customer Engagement

  • Churn Management
  • Communication Management
  • Feedback Management
  • Gamification
  • Reporting/Analytics

Customer Experience

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Reporting & Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis

Strikedeck Pricing

Pricing Type

  • Contact Vendor

Free Version

  • No

Payment Frequency

  • Quote Based

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