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Lower Support Load, More Engagement.

Elevio is a knowledge platform that helps companies capture, deliver, measure and evolve their product knowledge. We help growing teams reduce their support loads and enterprise teams better manage their knowledge requirements. Deliver contextual answers to customers or give your support agents the right info as they need it. Reduce support loads, increase customer success and create custom knowledge experiences for your product. Is your team utilising Knowledge Centred Service (KCS)? With Hub, your whole team can collaborate to make sure your docs are up to date, accurate, and as detailed as they need to be. Based on user feedback and data analysis, it's the backbone of continuous user education.
Elevio
Licensing & Deployment
  • Cloud Hosted
  • Web-based
Support
  • Chat
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs

Media

Elevio Core Features

Focus of Help Desk Feature
  • Customization
  • Dashboards
  • Document Storage
  • Email Integration
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Response Template
  • SLA
  • Ticketing Management
Focus of Content Management Feature
  • Analytics
  • Content Publishing
  • Form Builder
  • Media Management
  • Multilingual
  • Scheduling
  • SEO Management
  • Website Management
Focus of Knowledge Management Feature
  • Access Control
  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Knowledge Base Management
  • Operations Management
  • Search/Filter
  • Security
  • Self Service Portal
Focus of Review Management Feature
  • Analytics & Insights
  • Campaign Management
  • Dashboard
  • Feedback Management
  • Review Generation
  • Review Monitoring
  • Review Notifications
Focus of Customer Engagement Feature
  • Communication Management
  • Community Management
  • Content Creation
  • Feedback Management
  • Live Chat
  • Reporting/Analytics
Focus of Customer Experience Feature
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Reporting & Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis

Elevio Pricing

Pricing Type
  • Flat Rate
Free Version
  • No
Free Trial
  • 14 Days Trial
Payment Frequency
  • Quote Based
Vendor pricing page
Plans & Packages
Standard
$79 Per Month

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