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Elevio is a knowledge platform that helps companies capture, deliver, measure and evolve their product knowledge. We help growing teams reduce their support loads and enterprise teams better manage their knowledge requirements. Deliver contextual answers to customers or give your support agents the right info as they need it. Reduce support loads, increase customer success and create custom knowledge experiences for your product. Is your team utilising Knowledge Centred Service (KCS)? With Hub, your whole team can collaborate to make sure your docs are up to date, accurate, and as detailed as they need to be. Based on user feedback and data analysis, it's the backbone of continuous user education.
Screenshot & Video
LICENSING & DEPLOYMENT
- Cloud Hosted
- Web-based
SUPPORT
- Chat
Knowledge Base
- Help Guides
- Video Guides
- Blogs
Elevio Core Features
- Customization
- Dashboards
- Document Storage
- Email Integration
- Knowledge Base
- Live Chat
- Multi-Channel
- Response Template
- SLA
- Ticketing Management
- Analytics
- Content Publishing
- Form Builder
- Media Management
- Multilingual
- Scheduling
- SEO Management
- Website Management
- Access Control
- Cataloging/Categorization
- Collaboration
- Content Management
- Knowledge Base Management
- Operations Management
- Search/Filter
- Security
- Self Service Portal
- Analytics & Insights
- Campaign Management
- Dashboard
- Feedback Management
- Review Generation
- Review Monitoring
- Review Notifications
- Communication Management
- Community Management
- Content Creation
- Feedback Management
- Live Chat
- Reporting/Analytics
Elevio Pricing
Pricing Type
-
Flat Rate
Free Version
-
No
Payment Frequency
-
Quote Based
Vendor pricing page
-
14 Days Trial
Plans & Packages
Standard
$79 Per Month
Elevio Reviews
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