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You support and train your users

Ensure your customers unlock the potential of your software by helping them see the value of what you offer instantly. You can achieve this with our interactive guides, Virtual Assistant, and Announcements feature, which lets you ask for feedback and provide more support. Give your customers an immersive product experience and increase engagement by helping them achieve their goals step-by-step.
Userlane
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac
Support
  • Chat
  • Phone
Knowledge Base
  • Help Guides

Userlane Core Features

Focus of Customer Engagement Feature
  • Content Creation
  • Gamification
  • Reporting/Analytics
  • Video Support
Focus of Customer Experience Feature
  • Action Management
  • Customer Segmentation
  • Dashboard
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Trend Analysis

Userlane Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Payment Frequency
  • Quote Based
Vendor pricing page

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