Best Customer Experience Software
If customer experience is your top priority, then do not hesitate to check this authentic list of the top Customer experience software (CX) prepared by the experts at GoodFirms. The best Customer Experience Management (CEM) software listed below can help you to enhance every interaction and experience your customers can have with your brand. Easily compare the listed CEM software, use the filters for features, pricing, and the deployment model, and check the verified reviews to select the top customer experience platform for your business. Deliver the most outstanding experiences to your customers with these customer experience solutions.
List of Best Customer Experience platforms | Best CEM Software
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Desk360 is a cloud-based help desk software with a complete support with 360-degree customer view. You can manage all of your customer messages coming from 12 different channels on a single page. With the additional features like platform integrations, quick answers, auto-reply responses, SLA, full support history and so on, you can resolve all cus ... read more about Desk360
Entry Level PriceFree versionFree TrialAvailableCategory Focus50% in Customer Experience Software -
Fast, powerful and intuitive, Foresight™ is the automotive industry’s top choice for customer experience management. Years of innovation and technology expertise have culminated in the fully-customizable, data-driven, real-time platform that has taken over the industry, unlocking business intelligence at every touch point for all users of your ... read more about Enprecis Foresight
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Experience Software -
Experience.com ’s Customer Experience Platform makes it easy to build custom solutions to collect and analyze feedback, drive employee behavior, improve customer experiences, and power business outcomes with automation. ... read more about Experience.com
Entry Level PriceContact vendorFree TrialN/ACategory Focus33% in Customer Experience Software -
Experiture makes it easy to create customer experiences with truly personalized omnichannel messages across email, web, mobile, social, and more. Experiture has pioneered a unified approach to enhancing the customer journey through targeted, real-time & trigger-based Email, SMS, Direct Mail, Social including Geo-location & push messaging from a sin ... read more about Experiture
Entry Level PriceContact vendorFree TrialN/ACategory Focus25% in Customer Experience Software -
Systematically measure customer satisfaction in your company. Leverage knowledge of your customers’ wishes and expectations as a competitive advantage. Manage customer experience and optimize customer experiences related to your products and services. Get quick insight into customer satisfaction at key touchpoints with ECHONOVUM. ... read more about Echonovum
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Experience Software -
CUSTOMER EXPERIENCE (CX) PORTAL Your window into your customers CX Data + Process Data + Real-time + AI = Journey Insights Enterprise hierarchy & customer segmentation aligned drill-down & cut-across analysis NPS, CSAT, CES, & custom KPIs Customer journey discovery & analysis Touchpoint journey definitions Correlation analysis, 2D analysis, ... read more about Emojot
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Experience Software -
Companies recognize that optimizing the customer experience is pivotal to the success of their brand and customer loyalty. Yet the art of monitoring the customer experience has become increasingly complex. From vast amounts of survey and customer data to the technical integration, people and processes that make it all work, companies need a sophis ... read more about eTouchPoint
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Experience Software -
Upgrade your Quality Assurance system to EvaluAgent® Smart Quality.Empower your sales and service teams to deliver risk-free customer conversations with full QA coverage, actionable insight and robust performance management workflows. Mitigate risk by unifying customer feedback, performance data and text analytics to quickly identify conversations ... read more about EvaluAgent
Entry Level PriceContact vendorFree TrialN/ACategory Focus20% in Customer Experience Software -
Request customer feedback after a service is completed Or whenever you want to, one at a time or in bulk, manually or completely automated when an invoice is created or marked as paid in QuickBooks Online. Send a coupon to a new customer after the first purchase Transform new customers into life long accounts with coupons that make them come ... read more about Feedb
Entry Level Price$59 Per MonthFree Trial14 DaysCategory Focus100% in Customer Experience Software -
FellaFeeds is a multi-feature customer feedback app and customer feedback software which lets you collect feedback on Kiosks, iPad & Android Tablets, Online Surveys on Website and Email. It offers easy and customizable surveys to collect customer feedback efficiently and effectively. It collects feedback through Net Promoter Score, CRS, and CSAT ... read more about FellaFeeds
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Experience Software -
Feedback INN
See how your customers are rating your business Collecting survey information from clientsFeedback Inn is an intuitive solution for those who take their business seriously and care about customer satisfaction. Our full-fledged, yet easy-to-access dashboard lets you design, launch, and analyze surveys, with every feature you would expect from a state-of-the-art solution. Ask your customers about their opinion about your services and anal ... read more about Feedback INN
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Experience Software -
Customer experience tools are either basic survey tools or complex enterprise platforms. Survicate combines the best of both worlds: ease of use with powerful functionality. ... read more about Survicate
Entry Level PriceFree versionFree TrialAvailableCategory Focus50% in Customer Experience Software -
Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions. With Feedbackly, you can collect customer feedback from almost any channel ima ... read more about Feedbackly
Entry Level Price$170 Per MonthFree Trial14 DaysCategory Focus100% in Customer Experience Software -
Empower fast, smart action and move the needle on CSAT and NPS with Verint Experience Management. The world’s top brands use Verint Experience Management to increase satisfaction, loyalty and recommendations. Verint Experience Management can help you to understand every moment. Accelerate the impact of improved experiences for your customers and ... read more about Verint
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Experience Software -
One unified platform to collect, analyse, and act on customer feedback. Turn feedback into features while sharing your product development journey with your users. Prioritize resources by building features which are in high demand to users. See who requests what features and get clarity about their use cases upfront. Let everyone know what you are ... read more about Feature Monkey
Entry Level Price$5 Per MonthFree TrialN/ACategory Focus100% in Customer Experience Software -
Flow CX delivers a people centric customer experience platform. Most customer experience solutions do not take a holistic customer view, they simply gather feedback and generate statistics. We take this to the next level, we ensure that all feedback is part of a closed loop, fully managed as part of an ongoing customer lifecycle. Our solution is br ... read more about Flow CX
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Experience Software -
The all-in-one solution to get online reviews & share them with the world. We, Get More Reviews, do not write, publish or sell reviews in any form or fashion. In fact, we are firmly against "fake" review writing services and companies that promote such activities. Get More Reviews is an innovative technology company that exists as an ethical solut ... read more about Get More Reviews
Entry Level Price$99 Per MonthFree Trial14 DaysCategory Focus50% in Customer Experience Software -
Customer communication is constantly changing. From cross channel conversations to automated experiences, it's time your technology gave you the capabilities and data to power a complete customer view. We understand that your customer experience is key to the success of your business. With growing contact channels offering ever-greater touchpoints, ... read more about Gnatta
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Experience Software -
Collect customer feedback across all channels including SMS, email, chat, website and apps. Increase your response rate by 30% with our AI-powered dynamic surveys. Analyse your customers’ feedback and extract valuable insight to drive your decisions. Identify trends, the key drivers impacting your business and the actions you need to take with th ... read more about Happ
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Experience Software -
Customer-focused companies of all sizes and across industries use Hello Customer to drive revenue by removing friction in their customer experience. We bring together everything you need to manage feedback, detect friction and take action. Improving CX is an all-encompassing process. Learn more about how we help you gather and centralize feedba ... read more about Hello Customer
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Experience Software -
ANYTIME Feedback
Collect more reviews from satisfied customers and improve your business's local ranking!Turn customer feedback into a powerful marketing tool with our widget «Pulse Box». Increase the credibility of your brand while boosting leads and sales! Your customers leave their feedback from their mobile phones with a contactless technology! By scanning QR codes, clicking a weblink or accessing our short digital surveys as part of the WIFI l ... read more about ANYTIME Feedback
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Experience Software -
Capture the voice of your customers and uncover deep insights into your customers' motives. Eliminate the guesswork and quickly uncover problems and opportunities to improve the customer experience. Collect actionable insights using Informizely surveys Use Net Promoter Score (NPS), CSAT and Customer Effort Score (CES) surveys to find out how custo ... read more about Informizely
Entry Level Price$59 Per MonthFree Trial7 DaysCategory Focus100% in Customer Experience Software -
Insocial allows you to collect customer feedback at any moment during the customer journey and to gain actionable insights that can be used to optimise your customer experience! Gather invaluable customer feedback at all relevant moments during the customer journey. Translate your customers’ experiences into real-time information and bring the fe ... read more about Insocial
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Experience Software -
Customer Journey Management and Customer Experience (CX) solutions that drives customer acquisition, retention and cross-selling.Solutions include: JOURNEY ANALYTICS - Discover real customer journeys and intervene where customers need help. CX - A voice-of-the-customer solution that collects and distributes omni-channel customer feedback. ENGAGE - ... read more about inQuba CX
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Experience Software -
Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. - Bring forward decisions with impact ... read more about Keatext
Entry Level Price$550 Per MonthFree Trial14 DaysCategory Focus34% in Customer Experience Software