Nalia
A.I. powered health score for next generation Customer Success.
We use machine learning to detect when a customer is at risk of churn. We aggregate all the available data and capture every change in customer's behavior. We give you a complete overview of all your customers: scores, risk profile, satisfaction, trends, and signals. We are available on the Intercom app store. You can connect your Intercom with Nalia and we'll show customer's scores right within Intercom Inbox. Nalia digs inside your data to help you understand your customers. We are the first BtoB Customer Intelligence Platform for Customer Success.
Licensing & Deployment
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Cloud Hosted
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Web-based
Support
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Chat
Knowledge Base
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Help Guides
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Video Guides
Nalia Core Features
Focus of Customer Success Feature
- Alert/Notification
- Communication Management
- Customer Engagement
- Health Score
- Onboarding
Nalia Pricing
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
Nalia Reviews
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