Nalia

We use machine learning to detect when a customer is at risk of churn. We aggregate all the available data and capture every change in customer's behavior. We give you a complete overview of all your customers: scores, risk profile, satisfaction, trends, and signals. We are available on the Intercom app store. You can connect your Intercom with Nalia and we'll show customer's scores right within Intercom Inbox. Nalia digs inside your data to help you understand your customers. We are the first BtoB Customer Intelligence Platform for Customer Success.