Helpwise
Deployment
Best for
Overview
About Helpwise
Helpwise Shared Inbox provides separate logins for the same business email hence allowing you to easily share the workload, assign emails to the right people, implement automation around your email workflow and easily track the performance & other metrics. By using Helpwise Shared Inbox, your team will not only get highly productive but customers or prospective leads will get their replies quickly. No more chaos. Period. Emails, SMS, WhatsApp messages, social media messages or live chat - handle every customer conversation from a single shared inbox.
Make it easier for your team to make your customers happier.
At a glance
Software information
Industries served, licensing and the support Helpwise provides.
Industries
- Accounting
Licensing
- Proprietary
- Monthly Payment
- Annual Subscription
- Quote Based
- Free trial
- Free version
Support
- Live Chat
- 24x7 Support
Training
- Webinar
Knowledge Base
- Help Guides
- Video
- Blog
- Webinar
Capabilities
Helpwise features
The full feature set, grouped by module.
Customer Service Software
- Alerts/Notifications
- Escalation
- Feedback Management
- Help Desk
- Knowledge Base
- Live Chat
- Self-Service Portal
Customer Success Software
- Account Management
- Alert/Notification
- Communication Management
- Customer Engagement
- Customer Lifecycle Management
- Task Management
Help Desk Software
- Analytics & Reporting
- Alerts
- Customer Review
- Customization
- Dashboards
- Email Integration
- Knowledge Base
- Live Chat
- Multi-Channel
- Multilingual
- SLA
- Ticketing Management
Plans
Helpwise pricing
Media
Screenshots & video
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